Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
Learn more about Travelex.
The trip included a
tour
Travelex
Travel Basic
Cannot speak to how well they handle claims as we had no need to file one . We chose this company as it allowed us to buy the coverage we needed without having to buy coverage for a lot of items we didn't need (such as coverage that might be needed outside of the US). There were still some items (we are retired so wouldn't need the loss of job coverage) but it would be hard to have a policy designed just for us with out increasing the overall cost due to added manpower needed for such policies.
John F. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
I did not use the plan so can't say how good the customer service is. They were great at providing the correct plan I was looking for at a reasonable price.
Gerald F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
Luckily I didn’t need to use the insurance. Great peace if mind having it.
Renee O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
Our bag was stolen from a bus in Chile so we had to make our first ever travel insurance claim. I was dreading it, having heard horror stories about delayed or refused claims. We put together a detailed claim with a police report, a full analysis of what was in the bag (from toothpaste to hiking boots!) and as many receipts as we could drag together and it was approved within 3 weeks and the check was in our hands a few days later. We were relieved and impressed. Although the coverage limit was less than our claim that was fine - we had chosen a plan that gave us adequate coverage and it came through. Our experience was excellent and I will plan on buying this policy again for future travels. Thank you.
Kate W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Travelex
Travel Select
An expensive way to protect an investment!!!!!!!!!!!!!!!!
ERIC H. would not
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
I read the plan through and was satisfied that the coverage would fit with the trip I planned. I was very happy with the flexibility that was offered as I added flights and destinations to my original trip. It was never a problem and the expanded coverage was always easy to obtain. I also was happy I did not have to test this the plan as I never needed to use it.
Gary S. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Fortunately, I didn't encounter any obstacles before or during my trip and did not have to file a claim. Therefore,I can't really comment on the plan's responsiveness to problems, but I'm very happy that I didn't need to find out!
Michael C. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
Fortunately we did not not need to make a claim. When I called your rep to change dates due to unforceen changes, she was most helpful and efficient.
Phillip P. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Travelex requires too much documentation. Customers might normally not keep boarding passes to prove that they actually followed through on the travel itinerary. They need to provide an alternative method for offering proof.
Travelex processed my claim quickly and for the full amount claimed.
Travelex processed my claim quickly and for the full amount claimed.
richard c. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
My husband and I have been traveling since 2004 and wouldn't leave on a cruise without cruise insurance. I have used insure my trip for many years and feel it has many plans to choose from and all reasonable.
Thomas M. would
recommend this plan to a friend or relative.
Most providers including Travelex allow insureds to submit claims online. Included on the website, you will find a list of "Frequently Asked Questions" along with the claim forms and a list of the required documents for each type of claim. Many of our customers review and print out this information prior to departing on their trip.
One fact that cannot be stressed enough is to save your receipts and proof of expenses so that you can be accurately reimbursed, whether it be costs due to a delay of travel for hotel or meal, or medical records for emergency treatment received. This is especially important for medical care received overseas, as it can be incredibly difficult to get this paperwork once you have returned home. For filing a claim, nothing is more important than having accurate documentation for your loss.
Our licensed insurance experts would also be happy to explain any part of the insurance policy. We are available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.