Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
Learn more about Travelex.
The trip included a
tour
Travelex
Travel Basic
I did not use the plan so can't say how good the customer service is. They were great at providing the correct plan I was looking for at a reasonable price.
Gerald F. would
recommend this plan to a friend or relative.
Travelex
Flight Insure Plus
While we did not need any expenditures covered, the knowledge that we were covered gave us piece of mind.
Marv W. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
Peace of mind for a reasonable cost.
Ann R. would
recommend this plan to a friend or relative.
Travelex
Travel Select
While on a family trip to Ireland, one of our kids developed a tooth infection. We called our insurance provider (travelex) to see how we should proceed. Over the course of the next week, while our son saw doctors and even went to a hospital, Travelex called us almost DAILY to check in with us and see if we need anything or needed to fly home early. We did not end up leaving early, but I was so impressed by the care they showed and how easy it was to reach them, I have purchased insurance with them again for our families next 2 trips abroad. Very impressed! Thank you, Travelex!
Kathryn S. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
Hard to write a review when we didn't file a claim and don't really know how the company will perform!
Barbara S. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Did not use it.
Gertrude A. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
When my trip was forced to be cut short due to the death of my father-in-law, we incurred non refundable hotel costs and airfare change fees. When I contacted Travelex, I was sent a 10 page form to be filled out, including one page which required the patient's doctor who I did not know nor had ever been in contact with. The doctor filled out the form as if it was for my father-in-law making the claim, not me because it was so confusing. Never did file the claim as my charge card covered the issue with no hassle at all. Makes me mad that I ever bought travel insurance since it appeared the insurance company was trying to make it impossible to prove that there was a covered incident.
gary l. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Travelex
Travel Basic
Thankfully we did not have to file a claim for this trip. We felt the price for the product we signed up for was a fair price and would purchase the plan again in the future.
James B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Travelex
Travel Basic
In past years, the airline could not get us to Ireland due to inclement weather. No problem getting our lodging costs reimbursed. This year, accident In Ireland and the travel insurance covered all expenses. Very happy with Travelex. Good customer service. Thank you very much.
Donald M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
I have been a regular customer of Travelex for years and haven't needed to file a claim. The process of purchasing a plan from InsureMyTrip was good and I was able to select one that covered what I wanted. I liked the InsureMyTrip mobile app and found it very helpful.
Steven L. would
recommend this plan to a friend or relative.
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We’re sorry that you felt our claims process was complex. The Claims Administrator has closed your claim based on your confirmation that you have been refunded in full by your credit card company.
Travelex makes every effort to review all concerns from our clients. If we can be further service, please let us know.
Kind Regards,
Travelex Insurance Services, Inc.
Administration, Risk and Compliance
Please note: All terms, conditions, exclusions and provisions of the plan apply. All benefits will be determined at the time a claim may occur based on the information and documentation submitted.