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Travel Insurance Reviews TravelSafe Classic

The Classic plan, like the Basic plan, offers Trip Cancellation and Trip Interruption coverage but includes more covered perils and higher limits of coverage. Plan highlights include Cancellation Due To Hurricane, Pre-Existing Condition Waiver, and Missed Connection.

To learn more, see the TravelSafe Classic product page.

Customers who have visited Jamaica rated the TravelSafe Classic plan
4.18 out of 5
14
ratings and reviews
85%
recommended
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Cruise
Filed claim
TravelSafe Classic
BUYER BEWARE The whole reason for trip insurance is when something goes wrong. We live in Michigan and fly out of Toronto and the borders are no closed. Travel Safe says that it is not a "quarantine" and is an isolation instead and will not honor their plan. I always buy trip insurance and NEVER use it. This company had high ratings and this should not be something that I should have to fight with them about. I would rethink if you want a company to stand behind their product and customer service. I will submit a claim and will update if they change the ruling.
Aaron A. would not recommend this plan to a friend or relative.
6 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Classic
I phoned to add coverage after making my final payment. It took several days for the confirmation of this change to arrive. This made me uncomfortable.
Laura G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for taking the time to submit your review. We appreciate your concerns. Apparently you called us on 12/09/2018 to make the change which was processed by the company on 12/12/2018. However, it is not unusual for some changes to take up to 3 days to process especially if the request comes in on a weekend.

    Please remember that if you have concerns, our licensed insurance experts are always happy to explain the process. We are available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.
    Jan 11,2019
The trip included a
cruise
TravelSafe Classic
I had to file a claim, as our entire cruise and flights were canceled due to the hurricanes that hit Texas in the summer of 2017. The initial response with the insurance company was excellent, then it became more and more slower. Unfortunately I had to call them back two times to ask about the status of my claim, as it was 'under review/pending' for nearly 2 1/2 months. After the second time I called asking a status check, I was able to untimely get my claim settled; I was reimburse 100% of what I asked for, so for that, I give them 5 stars. 3.5 stars for their slow responses, but with all the insurance claims being processed, I suppose I understand. Overall, satisfied, but a slower claim waiting time. I would use again.
Matthew F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Classic
I didn't need to file a claim. The trip went fine.
Richard T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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