Travel Insurance Reviews


To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the “Filed Claim” option at the top right of the list.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 34,098 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
InsureAssist TravCan
There was some terrorist activity going on the day we were suppose to leave for our trip. It involved Turkey but because this was not on our itinerary they would not allow us to cancel. Said it had to happen in one of our ports of call. When I asked how do we deal with getting back home if an attack happened she said you would pay up front and submit for refund when get home. So bottom line is you better have a lot of credit available. Not at all like I thought it would work.
Judith M. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for your review regarding terrorism coverage. As you indicated that, in order to be a covered terrorist incident under the InsureAssist TravCan (as well as all our other plans), the terrorist act must occur in a city listed on your itinerary. The plans also require that the act that causes property damage or loss of life must be deemed a terrorist act by the United States Government.

    With respect to getting home if a terrorist attack occurred during the trip, as InsureAssist indicated, you would pay up front and be reimbursed later, but it is also important to note and that saving documentation, receipts, etc. would be critical.

    In the future, you may wish to call us at 800-487-4722 for quotes since there are plans that provide broader definitions of coverage as well as plans that offer Cancel for Any Reason coverage.
    Dec 29,2015
The trip included a
AXA Assistance USA Gold
Since I was fortunate enough not to need any assistance I cannot comment on the effectiveness of the plan.
Chantal B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
Trip was cancelled due to the passing of a family member. All costs reimbursed by the airline without use of the travel insurance.
Svein C. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The trip was fine and it didn't require use of the insurance. For peace of mind it was great.
carl g. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
April Travel Protection Choice
We were in Paris on November 13th, Israel and Belgium. Felt safe, and didn't use insurance for which we are grateful
Leona B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Universal Cruise
I did not have any claims but was told by others that people who do file claims find it very difficult to collect.
Isaac B. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We advise customers keep all receipts and documentation for any expenses associated with the trip before and during the trip. Each claims department employs claims representatives who send the policy holder claim forms and a list of required claims documentation. It is very important to provide all requested documentation in a timely and efficient manner when filing a claim. Please do not hesitate to ask the claims representatives questions about the claim process, time frames and methods of communication.

    In the event you do experience a claim issue, please call InsureMyTrip at 800-487-4722 and request a Customer Advocate.
    Dec 30,2015
The trip included a
Global Alert! Preferred
In a way I am happy I forgot to purchase through my travel agent. I am sure I will buy again from your company!
Pamela G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan
Having a plan for our big trips is always great peace of mind. Very gratefully, we have never had to use them when we have been away, but it gives us peace knowing we have it.
Danny M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AIG Travel Guard Basic
Thankful I didn't need the insurance, but it was good to know it was there if needed.
Ferrell J. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
Good to have your coverage. I just don't like to have to pay the extra!
helena b. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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