Travel Insurance Reviews for AXA Assistance USA Silver


The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.

To learn more, see the AXA Assistance USA Silver product page.

Customers rate the AXA Assistance USA Silver plan
(4.49 out of 5)
based on 421 ratings and reviews.
96% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
AXA Assistance USA Silver
we will use you again. thanks
peter e. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
AXA Assistance USA Silver
I was very satisfied with the coverage and price. Fortunately I did not have to make a claim so I can't address the response time and effort.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 29,2016
The trip included a
AXA Assistance USA Silver
Recommended you to others on the cruise.
Carla P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! Referrals are the absolute best compliment we could receive! Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Apr 28,2016
AXA Assistance USA Silver
All insurance is overpriced, IMHO.

Getting the insurance was very easy. Fortunately, we did not have to file a claim. Our previous trip to Paris ended in disaster, which is why we got insurance this time.
Ronald K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 29,2016
The trip included a
AXA Assistance USA Silver
Luckily I did not need to use the insurance.
Sandra C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 25,2016
The trip included a
AXA Assistance USA Silver
FORTUNATELY DID NOT HAVE TO USE THE PLAN...
kerry p. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 21,2016
The trip included a
AXA Assistance USA Silver
The policy covered what we needed and fortunately we did not need to use it.
Kathleen S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 18,2016
The trip included a
AXA Assistance USA Silver
Coverage good. Didn't need it. Very costly for a 10 day trip.
Joy J. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy.

    The providers will use a few pieces of information to calculate the cost of a Comprehensive plan: age of the travelers, length of travel, and the cost of the trip.

    In general, you should expect a plan will cost anywhere from 4%-10% of your total pre-paid, nonrefundable trip cost.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Apr 14,2016
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with the cost for your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    Apr 15,2016
The trip included a
AXA Assistance USA Silver
Thankfully, I did not need this insurance!
Rhonda G. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 12,2016
The trip included a
AXA Assistance USA Silver
Fortunately, I did not use the insurance.
Eleonora K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your review. We’re happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 07,2016
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