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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,339
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I know it’s a state by state thing but I wish I could get a “cancel for any reason” plan and a plan that you don’t have to be directly involved with an auto accident. What about if you get stuck in a three hour traffic jam due to auto accident on road? Thought plan was a bit overpriced as well. Customer service rep was fantastic!
Andrea B. would recommend this plan to a friend or relative.
-1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It's good to have a travel insurance.
Fred G. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
No claim no problems
James L. would recommend this plan to a friend or relative.
2 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I made several phone calls and either didn't get through or when I did, the customer
NO service guy transferred me to the twilight zone. I finally gave up. And I was just
trying to get information about extending the coverage and give them MORE money.
POS outfit

Seth
seth r. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Hello Seth. Thank you for your feedback. We're sorry to hear about your negative experience and apologize for not meeting your expectations. If you’d like to share additional information about your experience, please email us at [email protected]

    Feb 22,2023
The trip included a
cruise
tour
Generali Global Assistance Standard
Although we didn’t use the insurance plan that we purchased, it was nice knowing that if something happened medically that we would be able to be evacuated from an island while we were on a cruise. I believe the price was a little bit steep. I think $69 per person would’ve been more Reasonable and in the future, I will be looking for insurance for future cruises, but I will probably look for a lesser priced plan
Alice R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It's easy to say everything was great. Hopefully if I had a claim, my answer would still be great.
Gary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
good coverage and easy to get.
Kathryn M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Bought this for piece of mind. Fortunately didn't need to file any claims so I don't really know how good a policy it is.
Insure My Trip was great (as always) at helping me find the best policy for me.
Roger L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Once the threshold of age 70 was realized, some competing travel insurance plans were extremely expensive for the coverage to Antarctica. General global policy provided necessary coverage at a much more reasonable cost.
Christopher v. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Yes. I buy it strictly as a precaution. Have never had to use it.
Francine F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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