Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold
Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.
To learn more, see the John Hancock Insurance Gold product page.
John Hancock
Gold
Thankfully didn’t need to use the insurance, but the coverage was what I wanted.
Janet I. would
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
John Hancock
Gold
While fortunately we didn’t have to ‘use’ the plan, it was a great peace of mind while traveling that the plan was there to cover us if needed. Very affordable for the coverage you get in the plan.
John B. would
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
John Hancock
Gold
This was my second time buying John Hancock trip insurance via Insuremytrip.com. On our recent vacation in Thailand my girlfriend became ill which required seeing a doctor and modifying our travel arrangements. John Hancock couldn't have been easier to deal with. I spoke to them from Thailand and they immediately started the claims process. When we arrived back in the U.S. I submitted the paperwork via their online portal. At one point they did ask for additional documentation that I didn't realize was required but I completely understood why they needed it to verify the legitimacy of travel change fees. We received the check about a month after we started the claims process. I don't normally write online reviews but I wanted to make sure they receive the credit they deserve. When I purchase trip insurance i have a nagging worry that the company will find a way out of a claim but that absolutely wasn't the case here. I plan to use them again for a cruise this summer.
Steven S. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
John Hancock
Gold
When nothing goes wrong it is hard to judge the insurer. That is the good news by the way and why insurance is purchased.
Carolyn M. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Easy to get plan . Didn't use it so no further comment
Dennis L. would
recommend this plan to a friend or relative.
John Hancock
Gold
Didn't have to use, but just having it brought peace of mind.
Brian W. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Satisfied, but never used it!
Linda S. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Did not file a claim
Michael R. would
recommend this plan to a friend or relative.
John Hancock
Gold
Simply said, a great plan. Fortunately, there were no incidents requiring a claim but I felt confident we were covered if anything should occur. I especially liked the information packet which outlines coverages and who to call if you have any issues. I would not hesitate to use JH Insurance again for my next trip.
John J. would
recommend this plan to a friend or relative.
John Hancock
Gold
I ended up not going. After getting the run a round about who to file a claim with for the cancellation for any reason because I was told I was one day late---then when I spoke with the agent about getting a cancellation due to medical reasons because I had 8 appointments at Mayo Clinic in Jacksonville, I was told i needed to get proof that I had medical reasons, the problems, and the reason that my appointments were required to take place during the time I was supposed to travel.
I have had more pleasant experiences with other companies and I will return to using other companies for my next trip.
You guys blew it!
I have had more pleasant experiences with other companies and I will return to using other companies for my next trip.
You guys blew it!
Eric L. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
The number one covered reason for Trip Cancellation on the John Hancock Insurance Agency, Inc. Gold plan is an:
"Accidental Injury, Sickness or death of You, Your Traveling Companion, Your Family Member, or Your
Business Partner; which results in medically imposed restrictions as certified by a Physician at the time of loss preventing Your participation or continued participation in the Covered Trip. A Physician must advise cancellation of the Covered Trip on or before the Scheduled Departure Date."
In order to receive reimbursement for your covered trip cost, you must complete and submit a Trip Cancellation claim from to the claim administrator. A section of the claim from must be completed and signed by the treating physician because the trip was cancelled due to medical reason. This is industry standard protocol. We would be happy to assist you with any questions or concerns. Our toll free phone number is 800-472-4722.