Travel Insurance Reviews Travelex Travel Basic
Travel Basic is a budget friendly plan offering comprehensive trip cost protection as well as coverage for other unforeseen events that may arise during your trip. Coverages include Trip Cancellation and Interruption, Baggage Loss or Delay, Travel Delays, and Emergency Medical Evacuation. Coverage on this plan is primary, meaning you don't have to submit claims through other insurance first.
To learn more, see the Travelex Travel Basic product page.
The trip included a
tour
Travelex
Travel Basic
Fortunately, I didn't encounter any obstacles before or during my trip and did not have to file a claim. Therefore,I can't really comment on the plan's responsiveness to problems, but I'm very happy that I didn't need to find out!
Michael C. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Travelex requires too much documentation. Customers might normally not keep boarding passes to prove that they actually followed through on the travel itinerary. They need to provide an alternative method for offering proof.
Travelex processed my claim quickly and for the full amount claimed.
Travelex processed my claim quickly and for the full amount claimed.
richard c. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
My husband and I have been traveling since 2004 and wouldn't leave on a cruise without cruise insurance. I have used insure my trip for many years and feel it has many plans to choose from and all reasonable.
Thomas M. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
We had to cancel our trip just days before departure. I called Travelex, they sent claims forms immediately via email. I submitted forms and documentation by postal mail, and received full claim payment into my account within 9 days! I was amazed, because some of our friends on the same tour had cancelled months earlier, with other insurance companies, and still had no response from their insurance carriers! Travelex thru InsureMyTrip will always be my first choice in insurance!
William T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
Our trip was delayed due to weather, we missed our connection, stayed overnight at a hotel and missed a day of our prepaid travel package. We filed a claim with all required receipts and got full reimbursement. Really glad that we had the insurance!
Marla M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
Didn't have to use which of course was nice. A tad expensive I thought.
Krista C. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Did not have to use it.
Marguerite M. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
This was the most we ever paid for insurance; however, the trip to Israel was not inexpensive. We always purchase travel insurance through this site and will again for our next trip
Wilmer K. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
Fortunately, I did not need to use the insurance.
Dena D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Basic
I opted to get this plan because my traveling companion's mother is older and we just can't predict the future. If something had happened, I had the peace of mind to know (or think I know) that our trip was insured and we wouldn't lose the money paid for the trip. Since I didn't actually have to use the insurance, I can't say whether the coverage was good ...it appears to be and my parents have had to use it in the past and they were happy with the coverage. So, that's good enough for me ...if you knew my mom and their travel companions :) !
Stephanie G. would
recommend this plan to a friend or relative.
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Carol
Thank you for your comments since it also allows us the opportunity to advise your fellow travelers that they should review the definition of Traveling Companion before purchasing a policy. Your Travelex Travel Basic plan provides this definition:
“ 'Family Member' means the Insured’s, or Traveling Companion’s
• spouse, civil union partner or Domestic Partner,
• Child,
• siblings,
• parents,
• grandparent, step-grandparent, grandchild, or step-grandchild,
• step-child, step-sibling, or step-parent,
• step-aunt or step-uncle,
• parent-in-law,
• daughter-in-law or son-in-law,
• brother-in-law or sister-in-law,
• aunt or uncle,
• niece or nephew,
• legal guardian,
• Caregiver,
• foster Child, ward or legal ward;
• spouse, civil union partner, or Domestic Partner of any of the above.
• Family Member also includes these relations to the Insured’s or Traveling Companion’s, spouse, civil union partner or Domestic Partner."
Please note that not all Comprehensive plans provide a definition that includes the family member of your traveling companion, so if you ever need assistance in the future, our team of licensed representatives are always happy to help. You can call us at 800-487-4722 with any questions regarding the policies, to obtain a quote, or even to purchase a policy over the phone.Feb 05,2019
Most providers including Travelex allow insureds to submit claims online. Included on the website, you will find a list of "Frequently Asked Questions" along with the claim forms and a list of the required documents for each type of claim. Many of our customers review and print out this information prior to departing on their trip.
One fact that cannot be stressed enough is to save your receipts and proof of expenses so that you can be accurately reimbursed, whether it be costs due to a delay of travel for hotel or meal, or medical records for emergency treatment received. This is especially important for medical care received overseas, as it can be incredibly difficult to get this paperwork once you have returned home. For filing a claim, nothing is more important than having accurate documentation for your loss.
Our licensed insurance experts would also be happy to explain any part of the insurance policy. We are available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.