Travel Insurance Reviews Travel Medical Plans
Most regular health insurance plans provide only partial or no coverage while you are traveling in another country. We offer several types of Travel Medical plans providing a range of benefits, such as medical coverage for pre-existing conditions, multi-trip and renewable protection, emergency medical evacuation, and coverage for long-term travel.
To learn more, see our Travel Medical Plans article.
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
Fortunately, we had no need to file a claim. Our trip went smoothly and was enhanced by the peace of mind we enjoyed as a result of having this insurance. We’ve never purchased trip insurance before, but will not hesitate to do so in the future.
The reviews I read on this product before I bought were very positive, which made our decision that much easier, not to mention a very affordable price.
The reviews I read on this product before I bought were very positive, which made our decision that much easier, not to mention a very affordable price.
Scott S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
GeoBlue
Voyager Essential
Travel insurance is a waste of money.
They don’t pay.
After the fact there is a deductible or we don’t cover that.
They don’t pay.
After the fact there is a deductible or we don’t cover that.
Susan H. would not
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
The trip included a
tour
WorldTrips
Atlas International
Luckily did not have to file a claim, so have no opinion about the above
Maya G. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard MedEvac Plan
This insurance was required for my recent trip hiking in Peru. I felt protected and thank goodness, I did not need to make a claim.
Patty D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
Patriot International Lite
This is amazing health insurance
Wolfang M. would
recommend this plan to a friend or relative.
The trip included a
tour
HTH Worldwide
TravelGap Voyager
I visited a doctor in Japan and got medication. The entire cost of the visit was less than my premium. I filled out the claim form with all the requested information, which includes a form (in the same PDF) for authorizing communication via email (note: their only communication options are email and postal mail). Their initial response came 8 days later and was to send proof I was in Japan (and would be leaving) and that I did not fill out the electronic communication waiver (what?). I replied the same day with the waiver attached and flight details.
After that I didn't hear anything from them, not even a confirmation, until I asked about it 1 month from my initial claim. 5 days later I received in postal mail an EOB that said my claim was denied for lack of documentation. Then that same day or 1 days later, I received an email saying my claim was paid by check. I received the paper check 1 week later.
Overall, I think the communication and claim process was subpar. The claim form was a non-fillable PDF that I annotated over so I didn't have to print it out and scan it. The process seems like it's designed to be difficult to use.
They don't give you any guidance on how to handle foreign languages or currencies so I had to just submit and hope they did translation/conversions (seemed to work).
The fact that they ignored their own waiver form to send me an identical waiver form and fill out again was very annoying, and the lack of communication overall really didn't sit well with me.
I can't imagine what it would have been like trying to communicate with them if I'd had anything complicated happen.
After that I didn't hear anything from them, not even a confirmation, until I asked about it 1 month from my initial claim. 5 days later I received in postal mail an EOB that said my claim was denied for lack of documentation. Then that same day or 1 days later, I received an email saying my claim was paid by check. I received the paper check 1 week later.
Overall, I think the communication and claim process was subpar. The claim form was a non-fillable PDF that I annotated over so I didn't have to print it out and scan it. The process seems like it's designed to be difficult to use.
They don't give you any guidance on how to handle foreign languages or currencies so I had to just submit and hope they did translation/conversions (seemed to work).
The fact that they ignored their own waiver form to send me an identical waiver form and fill out again was very annoying, and the lack of communication overall really didn't sit well with me.
I can't imagine what it would have been like trying to communicate with them if I'd had anything complicated happen.
Brian S. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Carol
Thank you for your feedback. Even though your claim may be less than your policy premium, insurance providers still require specific documents to pay your claim. We are pleased to hear that your claim was quickly settled.Dec 31,2019-
BrianS
Yes, I'm aware of the document requirement. I sent all the documents requested with the initial claim except for the airline confirmation (because it there was no indication that was needed beforehand, another example of the poor guidance on submitting a claim).
Please note that the main point of my review was slow and unclear communication. The claim was not "quickly" settled, it was settled slowly and with conflicting information, and a > 1 month period of time with no response from the company.Dec 31,2019
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The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
Great for our needs, would not travel without this company’s coverage.
Michael T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
WorldTrips
Atlas International
Did not go on the trip and I could not get a refund on the premium.
Thomas T. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your review. However, Tokio Marine HCC does offer a refund if you wish to cancel your policy prior to departure:
"CANCELLATION --
We hope you are happy with the cover this policy provides. However, if after reading it, this insurance does not meet with your requirements, please notify us of your wish to cancel and we will refund your premium.
Premiums will be refunded in full if a cancellation request is received prior to the certificate effective date.
Premiums may be refunded after the certificate effective date subject to the following provisions:
a. A $25 cancellation fee will apply for administrative costs incurred by us; and
b. Only the unused portion of the plan cost will be refunded; and
c. You cannot have filed any claims to be eligible for a premium refund."
If you have any questions, Customer Care is available to assist you by phone at 800-487-4722 Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.Dec 24,2019
The trip included a
tour
International Medical Group
Patriot International Lite
We did not use the plan but it’s good to have peace of mind ?
Boris R. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas International
Other quotes I received were unreasonably priced. I felt I got good value and coverage with this plan.
jason d. would
recommend this plan to a friend or relative.
Hello,
Thank you for your review!
The claim you submitted went toward the deductible amount you chose at the time of enrollment.
The GeoBlue customer service department will reach out to you to work on any outstanding claim submissions and inquiries you may have.
If you have other concerns, please call GeoBlue’s customer service department at 855-481-6647 or email [email protected].
Best regards,
GeoBlue