Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Hard to review a product I never used (thank goodness!) but the guide and purchasing process is fairly easy and straightforward. Travel insurance is a necessary evil when traveling these days. Don't leave home without it. (I heard that saying somewhere, wink)
Walter C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We had to file a medical claim which was a smooth process. When I called their customer service to explain our situation; I immediately received an email with all the needed forms, including detailed instructions explaining the information required as well as options on how to send the completed forms to C&F Travel.
Our reimbursement was completed in a very reasonable amount of time.
Rhonda A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We had to cancel one leg of a long trip at the last minute because of extreme 50-year flooding in a region of Thailand. We were able to get partial refunds from the airline and hotel. We submitted the non-refundable costs as travel interruption costs under the C&F Travel Insured plan.
We were able to reach the Emergency Assistance line from Thailand without any problems, When we had claim processing questions we were able to reach C&F agents on the phone quickly. Only negative on the claim process is the difficulty in uploading documents - the claim website simply doesn't work well. They offered to take documents by e-mail - recommend that you use that option if you have any problems with uploading.
We recompiled documents and submitted them via e-mail. This was a relatively simple claim so there weren't any issues. The claim was processed and approved in 4 days (including weekend).
I was impressed with the accessibility of the agents and speed of their response once we were able to get documents to them.
Clayton D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.