Travel Insurance Reviews AIG Travel Travel Guard Basic
The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.
To learn more, see the AIG Travel Travel Guard Basic product page.
AIG Travel
Travel Guard Basic
Terrible service. I'd like to request a formal refund for the entire amount of the travel insurance. I'll wait to see how you handle this before writing bad reviews about the service online.
Clayton W. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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North East Team
AIG Travel
Hi Clayton, we are sorry to learn of your dissatisfaction. Can you please contact us at [email protected] so we can further discuss the concerns?Jun 05,2017
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Unfortunately, you are not eligible for a premium refund from AIG Travel Guard. When you first purchased this policy on 04/17/2017, AIG offered you the following:
"FIFTEEN DAY LOOK: You may cancel this insurance by giving
the Company or the agent written notice within the first to occur of
the following: (a) 15 days from the Effective Date of your
insurance; or (b) your Scheduled Departure Date. If you do this,
the Company will refund your premium paid provided no insured
has filed a claim under this Certificate."
Since you requested cancellation of the policy outside that 15 day review period, AIG will not refund your premium.