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Travel Insurance Reviews AIG Travel Travel Guard Basic

The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Travel Guard Basic product page.

Customers who have visited Ecuador rated the AIG Travel Travel Guard Basic plan
4.25 out of 5
18
ratings and reviews
88%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
The online option to file a claim did not work for me while overseas. I emailed the information, then followed up when I returned home.
Pamela L. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Thankfully I didn’t have to use it.
Gary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Didn't have to use it.
Linda D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Very easy to apply and inexpensive!
Anthony A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Basic
I had a claim filed. The claim has now been rejected because delayed luggage by a unionized baggage handler is not covered. This resulted in a missed connection whereby another ticket had to be purchased on a different airline. No reimbursement for the additional ticket.
eduardo y. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the unfortunate event that occurred during your trip.

    Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jul 25,2017
The trip included a
tour
AIG Travel Travel Guard Basic
Silly me. I thought my $460 purchase would cover the flight cancellation resulting in the loss of pre-paid, non-refundable costs for hotel and tours for my covered trip. But, the cancellation was mechanical and not a "named hurricane" (in CA?). My fault for not reading the policy carefully...so buyer beware.
Karen F. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. AIG Travel has issued the following response:
    "We are sorry to learn of your frustration. The description of coverage for the plan purchased mentions “covered perils” but unfortunately a mechanical malfunction on a plane is not listed as a coverable peril. We are sorry that our response could not be more favorable to you.

    We encourage all individuals who are considering the purchase of a travel insurance plan to carefully review the description of coverage or the plan they are interested in before they purchase to fully know the extent of coverages offered in the plan."
    Jan 03,2017
The trip included a
tour
AIG Travel Travel Guard Basic
Didn't need this, which I guess is the best part of having insurance.
Norma G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
I always recommend InsureMyTrip to fellow passengers because I truly believe the coverage is better and less expensive than what is offered through the cruise line.
Louise S. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
what can I say there is so much insurance in the world one has to pay it's hard to add to travel expenses with this additional cost, times are hard.
Marianne B. would recommend this plan to a friend or relative.
2 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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