Travel Insurance Reviews AIG Travel Travel Guard Basic
The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.
To learn more, see the AIG Travel Travel Guard Basic product page.
AIG Travel
Travel Guard Basic
Luckily I didn't need to use it, but it was reasonably priced for peace of mind, and will use them again in the future.
Deborah M. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
Had an unscheduled cheek biopsy several weeks before trip then dermatologist wanted a chemical/laser face treatment done 8 days before travel. I was told the peel would be mild & take no more than 5 days. The following day thought might be a smart idea to insure my trip in case there were any complications. The facial skin did not follow the normal experience expected. After several days I had a more extreme reaction. There was to be no follow up till post trip but needed to make an appointment & was told to delay trip so cancelled flights. When calling to ask for info to have reimbursement, as a retired nurse I realized it was futile effort to try. I DID have a reference from nurse practitioner stating I should avoid plane travel till full healing. The amount of paperwork plus requesting medical records from over 6 months past from dr office made me understand AIG is in business to make profit first @ make claims lengthy & difficult. I have had trip insurance before, never used it. I will look at other options to insure my trip if I decide to insure again.
Kathryn C. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
AIG Travel
Travel Guard Basic
It seemed pretty reasonable to me.
Judith B. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
Speedy and efficient.
Victor W. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
Peace of mind was the most important benefit to purchasing this plan. We had three families all travelling to a single destination and it was good to know all were covered as was the destination as well. We would purchase this service again.
Linda G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
AIG Travel
Travel Guard Basic
It was great to have peace of mind by having the insurance.
Martha H. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
I had to see a doctor while on vacation. My claim was handled very quickly and I was covered, as expected. I will buy this policy again!
Bruce I. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
AIG Travel
Travel Guard Basic
We bought the coverage for medical evacuation contingencies but had a trip delay with a missed flight connection in San Francisco. Travel Guard reimbursed hotel and meals but there were lots of challenges to making a claim. In all 21 pages of documentation was required including verification from the airline as to their responsibility for the delay. The refund came very quickly after we submitted the claim. It was a lot of work to file the claim and follow the procedures in the policy for a trip delay but in the end great to have the coverage.
Rosella C. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
I am glad that I took the plan, even though I did not need it.
1) the airline I chose overbooked and I had to upgrade my seat on the final leg in order to get home.
2) I was able to stow my carry on in the overhead compartment, but, since the plane was full, the people seated after me had to check their bags at the last minute.
With the plan, I felt I had some way to recoup my losses if I was unable to go on the trip or lost all my belongings.
1) the airline I chose overbooked and I had to upgrade my seat on the final leg in order to get home.
2) I was able to stow my carry on in the overhead compartment, but, since the plane was full, the people seated after me had to check their bags at the last minute.
With the plan, I felt I had some way to recoup my losses if I was unable to go on the trip or lost all my belongings.
Barbara B. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
AIG Travel
Travel Guard Basic
Best thing we did was to get your plan thank you every one was very nice.
Jane S. would
recommend this plan to a friend or relative.
"Thank you for sharing your concern. It looks like treatment for claimed incident occurred prior to policy purchase, which is why, according to the description of coverage, we are unable to extend benefits to you as the policy purchased does not cover for medical conditions that received treatment within the 180 day period prior to the effective date of the policy. As with all of our claims, we welcome any new information that may have also been a factor in the reason for cancellation. You are welcome to call our Claims Department for further discussion/assistance at 1-800-826-1300."