The Preferred plan is a comprehensive travel insurance plan offered by Arch RoamRight and has several options not offered on the Arch RoamRight Essential plan, allowing for a more customizable product. In addition to trip cancellation and delay, the Preferred plan offers coverage for one child per paid adult, accidental death and dismemberment coverage, trip interruption, medical and evacuation coverage, and 24/7 assistance.
To learn more, see the Arch RoamRight Preferred product page.
Thank you for contacting RoamRight. We regret to inform you, your claim was not approved because the reason for your transportation delay was not a delay of a common carrier as outlined by your Description of Coverage.
If you have any other questions, please do not hesitate to contact us at 800-487-4722.