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Travel Insurance Reviews Arch RoamRight Preferred

The Preferred plan is a comprehensive travel insurance plan offered by Arch RoamRight and has several options not offered on the Arch RoamRight Essential plan, allowing for a more customizable product. In addition to trip cancellation and delay, the Preferred plan offers coverage for one child per paid adult, accidental death and dismemberment coverage, trip interruption, medical and evacuation coverage, and 24/7 assistance.

To learn more, see the Arch RoamRight Preferred product page.

Customers who have visited the United States rated the Arch RoamRight Preferred plan
4.61 out of 5
88
ratings and reviews
96%
recommended
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Cruise
Filed claim
Arch RoamRight Preferred
-Assistance was not available in the evenings or weekends when I needed it.
-I was aware of the 75% refund rate on my "Cancel For Any Reason" policy. It really wasn't advantageous to have this policy because the airline charged $200 to cancel the $659 flight and would have given me a credit that equaled 75% of the ticket value, I won't buy insurance again since it ended up costing me more to have insurance than just cancel the ticket.
Suzanne E. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for using InsureMyTrip and RoamRight for your travel insurance needs. The following reply has been issued by RoamRight:

    "Thank you for choosing RoamRight. Our customer service and emergency assistance is available 24/7, however our claims department is open Monday-Friday, 9 am – 5 pm Eastern. We have received your claim and are processing it. One of the benefits of travel insurance is that you’ll be reimbursed by check, unlike the credit that would have been issued by your airline. Your claims examiner will reach out to you as soon as your claim has been reviewed. If you have any questions before then, please call during business hours: 855-762-6252 or email [email protected].

    Regards,

    The RoamRight Team"

    Please let us know if you have any questions or concerns.
    Feb 23,2016
Arch RoamRight Preferred
i WAS VERY DISAPPOINTED THAT WHEN I HAD TO EXTEND MY TRIP A FEW DAYS I COULD NOT EXTEND MY INSURANCE, EVEN IF I GLADLY PAID EXTRA!!
Raul E. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    We are sorry to hear that you were not happy with your RoamRight Preferred plan. Although you can change the travel dates of your policy prior to your departure date, Comprehensive plans cannot be extended once you are on your trip.

    Please feel free to call us at 800-487-4722 for assistance in quoting and purchasing a policy.
    Aug 14,2018
Arch RoamRight Preferred
Easy purchase of a plan with the "cancel for any reason" benefit we wanted. Cost was a little more than typical but within reason. Fortunately, we did not have to utilize the plan.
Lawrence H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
The one dis-satisfier is not having cancel for any reason up to the moment of departure.
Bevan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
I fortunately did not have to use this plan, but it was a great peace of mind to have it.
Thomas M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
Overall, a satisfactory and successful transaction. I would definitely recommend RoamRight.

I was inclined to give 4 stars or lower for the specific reason that signing up was rather simple and prompt, and thus the waves of forms signed afterwards were a bit surprising.

My feedback would be that I would have had a smoother experience if I hadn't felt like, by comparison, it took moments to sign up, but then required a number of additional forms and bits of information to process a claim. I just felt a bit uncertain as to whether or not I was being run in a circle of files to discredit the claim by mining out some specific detail and then throwing it back to a piece of fine print I wouldn't have had the law degree to understand.

But - rest assured - the representatives were very kind and helpful, and the filing smooth. Again - could just be my inexperience with insurance.

Hope this is helpful - best wishes-
Alexander N. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
I am neutral about recommending RoamRight Preferred plan as I fortunately did not file any claims. For the price it provided the coverage I needed.
Norma V. would recommend this plan to a friend or relative.
4 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
Great site! Easy to compare policies and price. I always use InsureMyTrip and would recommend it to anyone searching for trip insurance
William F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
Great company. Professional and I would certainly use them again when I travel. I always like to insure my trips.... This is the Company to do it for your protection.
Kerry C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
This plan offered great peace of mind when arranging my trip so far in advance. As it turns out, I did not make any changes to my planned trip. I also did not make any claims against this policy, but it was nice to know I had the plan if I needed it.
Jonathan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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