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Travel Insurance Reviews Arch RoamRight Preferred

The Preferred plan is a comprehensive travel insurance plan offered by Arch RoamRight and has several options not offered on the Arch RoamRight Essential plan, allowing for a more customizable product. In addition to trip cancellation and delay, the Preferred plan offers coverage for one child per paid adult, accidental death and dismemberment coverage, trip interruption, medical and evacuation coverage, and 24/7 assistance.

To learn more, see the Arch RoamRight Preferred product page.

Customers who have visited Mexico rated the Arch RoamRight Preferred plan
4.42 out of 5
64
ratings and reviews
90%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Arch RoamRight Preferred
Excellent communication before and after purchase of the plan.
Joseph K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
I can not honestly review this product as we fortunately did not need to use it on the vacation.
AMIR K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
I have used RoamRight for several trips, have not had to use it, but am pleased with having it. I will use again.
Robert D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for being a loyal RoamRight customer! We're glad your trip went smoothly. Feel free to share your experience with your friends and family.
    -The RoamRight Team
    Jun 22,2016
Arch RoamRight Preferred
It is nice to have that peace of mind!
Barbara L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
I had peace of mind and assurance that if something might go wrong, I was protected.
Olga M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
I thought the price was very reasonable, with great coverage. The customer service representative was knowledgeable and nice to speak with. I will be using InsureMyTrip the next time I travel.
Cheri M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
Quite dissatisfied with the overall experience with RoamRight. My trip to Cabo San Lucas was canceled due to Huricane Ordile in September 2014. I immediately contacted RoamRight for assistance. They were extremely inefficient and very poor with follow through on my claim. The claim was processed incorrectly the first time (which took just over 3 weeks; 4.5 weeks to receive the initial reimbursement). When I followed up with our claims adjuster (Chris Edwards) for clarification he said he would need to re-open our claim and investigate further. As an additional three weeks has passed, I followed up again and have received no update at all. The whole experience has been beyond frustrating and RoamRight has been less than helpful. Although I feel that traveler's insurance is necessary I would not recommend Insuremytrip or RoamRight for your insurance needs.
John J. would not recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. The following is a statement from RoamRight in regards to your claim:
    Mr. Jeffreys,
    We are sorry to hear you are dissatisfied with our services. When you asked us to review your initial claim, we needed additional documentation to clarify the situation and make an adjusted decision. Your new claim was processed and closed almost two weeks ago, and you should have received payment via US postal service by now. If you have any questions, please contact us at 855-762-6252 or [email protected].

    Thank you,
    The RoamRight Team
    Nov 21,2014
The trip included a
cruise
Arch RoamRight Preferred
The plan provided great "peace of mind" for the trip. No claims needed to be filed which was wonderful. We'd buy again for another trip. Thanks.
Jenny S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
Best case scenario with insurance, is it's a waste of money. Had no need to make a claim, so its hard to evaluate the policy. Would use again.
Robert F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
Arch RoamRight Preferred
I didn't end up using my insurance, but it was nice to know that it was there in case I opted out of going on my trip. Thanks Roam Right + InsureMyTrip!
Amy V. would recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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