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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

To learn more, see the AXA Assistance USA Gold product page.

Customers who have taken a cruise rated the AXA Assistance USA Gold plan
4.55 out of 5
887
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Gold
No problems at all. Completely satisfied with service and scope of coverage
Alan V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
One of features of the AXA Gold Plan purchased was concierge services to assist with sights and events in places visited. Though I completed the request over a month before scheduled departure, I realized two days before that nothing had come through. Though the request was found and information provided in just a day, I would suggest other travelers watch to insure this feature is being fulfilled.
Glenda B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Once again we did not need to use the insurance but, it feels real good knowing it is there. I have filed a claim only once in the last ten years. It was paid as filed in about two weeks after the paperwork was submitted.
Neal S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Insurance is always a good idea when planning a pricey once-in-a-lifetime dream vacation. Fortunately, our trip was fully enjoyed without any interruption or issue. Having this coverage gave us peace of mind knowing that if anything went off the rails, our financial loss would be minimized.
Paul W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
We never needed the coverage but felt more secure having it.
Kenneth H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Great plan; we didn’t need to use.
David G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Did not use insurance but still very happy with service and price. Will use again
Liam K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Fast, fair, & helpful. Far exceeded reasonable expectations.
11John G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
My husband and I planned a fabulous cruise that was to leave from Lisbon Portugal and end in Amsterdam with a hotel stay there for 4 nights. As we always do at the senior stage of life, we purchased insurance from "insuremytrip". I love that I can compare different plans for coverage & cost to help make a decision. We also chose the "cancel for any reason" addition to the policy. This is the first time I have ever had to make a claim on insurance, but we decided to cancel just before the final payment came due and I submitted a claim. Within about a month, we had a check for the 75% maximum reimbursement based on the terms of the plan. We were very satisfied!
Barbara G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Thankfully, I had no reason to use the plan while in Europe, and this complete coverage gave me great peace of mind as we traveled.
Patricia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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