Travel Insurance Reviews AXA Assistance USA Gold
The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.
To learn more, see the AXA Assistance USA Gold product page.
The trip included a
tour
AXA Assistance USA
Gold
We submitted a straightforward Trip Delay claim, fully documented, and received the full amount we requested, as indeed we should have, but what we found outstanding about this situation was the speed with which AXA processed our claim, all within just a bit over a month.
Albert S. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Didn’t need to file a claim this trip, but did LAST trip and service was excellent.
Michael M. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
We have traveled extensively (cycling and hiking) since retirement 18 years ago and never purchased travel insurance in the past. However for this 7 week trip to Spain and the Netherlands which included 2 weeks (200+ miles) of cycling plus our ages (72 and 79) plus concerns about family health plus increased terrorist potential we decided it would be a good idea for this trip to get both trip protection and medical coverage. Though we did not need to use the coverage, happily, it provided peace of mind. Particularly when the Barcelona incident occurred a week before leaving and one of the cycling trips was more difficult than anticipated causing others to fall and injure themselves.
Diane C. would
recommend this plan to a friend or relative.
-
Andrew OstranderAXA Assistance USA
Congrats on a successful cycling trip! Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Oct 16,2017
The trip included a
tour
AXA Assistance USA
Gold
Since I never called for services under the plan I am not capable of commenting on the performance of the plan in a real situation. However, I did realize great comfort knowing the plan was there!
David H. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Oct 10,2017
The trip included a
tour
AXA Assistance USA
Gold
Did not have to use the plan.
Alexis W. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 14,2016
The trip included a
tour
AXA Assistance USA
Gold
The plan seems reasonable but then I didn't have to put it to the test by using it (fortunately).
Dennis R. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 03,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
It was a comfort to know I had protection. I would recommend to others.
Joyce B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Very slow. Supplied requested info and waited then asked for additional info. Sent requested confirmation they received it no response add 30 days waiting then another 3 weeks before payment. Very poor communication.
Robert C. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
Had a very secure feeling.
Thomas B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
I am glad I had the plan, but also glad that I did not have to use it.
Mary L. would
recommend this plan to a friend or relative.