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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

To learn more, see the AXA Assistance USA Gold product page.

Customers who have tour rated the AXA Assistance USA Gold plan
4.48 out of 5
1,200
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Gold
We were fortunate not to have to use the plan. However I do feel your cost for the plan is a bit high. We would recommend your plan to others.
Jeffrey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We appreciate your comments and continually use customer feedback to improve our products. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 13,2017
The trip included a
cruise
tour
AXA Assistance USA Gold
Very easy process to apply. Good, clear, and concise paperwork.
Douglas J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 13,2017
The trip included a
tour
AXA Assistance USA Gold
It's very expensive. My friends from the U.K. that I traveled with paid far less. I actually have my own health insurance coverage so some coverage was duplicated.
Loretta M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your comment. In the United States, the premiums for Comprehensive plans are based on your trip cost, age of traveler and length of trip. Coverage terms and pricing are regulated by the states, so it would not be surprising to find a difference in pricing.
    Mar 19,2017
The trip included a
tour
AXA Assistance USA Gold
This plan gave me such peace of mind. I wasn't sure, at first, whether or not to even purchase trip insurance. But when I realized how affordable it was, and how easy it was to settle a claim. I knew I had to buy it. I will do so, from AXA, for every trip I take, from now on.
Dan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Feb 27,2017
The trip included a
tour
AXA Assistance USA Gold
Thankfully, I did not need to file a claim. I have already recommended Insure My Trip as a good site for selecting travel insurance.
Phyllis Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Feb 24,2017
The trip included a
tour
AXA Assistance USA Gold
Very satisfied, easy processing. Have used many times.
Nanci C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2017
The trip included a
tour
AXA Assistance USA Gold
Covered everything however never needed it.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Feb 07,2017
The trip included a
tour
AXA Assistance USA Gold
Fortunately I did not need to make a claim!
kathryn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 07,2017
The trip included a
tour
AXA Assistance USA Gold
My wife was seriously injured on a trip to India and Bhutan. We missed two days of activities on the tour and this insurance company, AXA, reimbursed for those days. There was no fuss, no argument, just cooperation and payment. This is the best.
Steven R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review. It can be quite disappointing to miss trip activities; we hope your wife is recovering and gets well soon! We are happy to hear you had a positive claims experience and have been reimbursed for the expenses. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Feb 01,2017
The trip included a
tour
AXA Assistance USA Gold
Hard to rate our satisfaction with the plan where we never had to file a claim. Guess that is the BEST part. Happy with the price and the coverage offered
J Marlene B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jan 26,2017
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