Travel Insurance Reviews AXA Assistance USA Gold
The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.
To learn more, see the AXA Assistance USA Gold product page.
The trip included a
tour
AXA Assistance USA
Gold
The 26 hours baggage delay claim was declined for the reasons that we did not buy any cloth or shoes during this delay, even we had to wear the same cloth for more than 2 days during delay.
Not happy, they treated our claim with no sympathy.
Not happy, they treated our claim with no sympathy.
DMITRY M. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
We did not have occasion to file a claim for this trip.
ARTHUR B. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Expensive but best available.
Michael M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
The plan was well established, staff were GREAT!!!
Nadereh Y. would
recommend this plan to a friend or relative.
-
Andrew OstranderAXA Assistance USA
Thank you for the kind review. At AXA Assistance USA we appreciate the opportunity to provide you travel protection. Please think of us for all of your future travel needs.Oct 03,2016
The trip included a
tour
AXA Assistance USA
Gold
Customer Care representatives are always very pleasant and helpful when choosing a plan. I've never had to file a claim, but I always have been pleased with the choice of plans available and the coverage provided as well as the peace of mind.
Mirinda R. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thanks for the kind review and we are glad you haven't had to face any issues during travel. AXA Assistance USA looks forward to providing you protection on all your future travel.Oct 02,2016
The trip included a
tour
AXA Assistance USA
Gold
The good news is that I didn't need to use the insurance. The better news is that I felt well-protected on my trip, and that no matter what happened, I would be covered.
Thank you for your wonderful service!
Thank you for your wonderful service!
Carole S. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thanks for the kind words and review of our service. AXA Assistance USA appreciates the opportunity to provide you coverage and peace of mind during your travel and look forward to supporting you in the future!Oct 02,2016
The trip included a
tour
AXA Assistance USA
Gold
We didn't need to file a claim so can't speak to how good the coverage actually is but in theory the policy covered all the items we wanted insurance on and was reasonably priced. We have used Insuremytrip on multiple occasions for the peace of mind of knowing we had coverage should something go wrong. Much more reasonably priced options than what was offered by any of the tour companies we have used.
Katherine K. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! Peace of mind is important while travelling and glad that AXA Assistance USA could be part of that. We hope to fulfill your insurance needs for any future travel!Sep 23,2016
The trip included a
tour
AXA Assistance USA
Gold
I had to cancel my trip and had purchased the "Cancel for any reason" option. The claim process was straightforward and the company honored the claim and provided the check in a reasonable time and without the need for any follow-up on my part.
Gary E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Andrew Ostrander
AXA Assistance USA
Reply: Thank you for the kind review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience met your expectations. AXA Assistance USA appreciates the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Sep 20,2016
The trip included a
tour
AXA Assistance USA
Gold
I will continue to buy trip insurance. As with most insurance, it is something we must have; but thank goodness it turns out to be money down the drain because you don't use it. What i have mainly been buying is good peace of mind.
Nancy M. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Sep 14,2016 -
StevenC
As I read many of the reviews I find that many did not have to use the insurance for reimbursement. You only know how good the product is if you need to use it. I'm in the process of seeing how good my insurance is.Sep 14,2016
The trip included a
tour
AXA Assistance USA
Gold
Good communication and information prior to trip. Appreciate the advice on which insurance plan that would best meet my needs.
Cynthia W. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a good service experience and AXA Assistance USA best fit your needs. We look forward to providing travel protection for all of your future endeavors!Sep 13,2016