Travel Insurance Reviews AXA Assistance USA Gold
The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.
To learn more, see the AXA Assistance USA Gold product page.
The trip included a
cruise
tour
AXA Assistance USA
Gold
This plan gave us peace of mind at a great rate.
Robert R. would
recommend this plan to a friend or relative.
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CrystalAXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 05,2017
The trip included a
tour
AXA Assistance USA
Gold
They covered our prepaid hotel cost up to the plan limit due to our delayed flight. They requested one more documents with their claim form than their rep told me to collect when I contacted them during the delay, but I had this. They confirmed receipt of our claim and said it would be processed within one month. I did not hear back until I contacted them after a month. I have now received a confirm that the claim will be paid within 10 - 15 business days.
Martin R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for your feedback. We apologize for any delays you experienced during the claim’s process. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 05,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
While the plan covered what was needed the reimbursement for claims was very slow.
Jeffrey B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.Jun 23,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
Traveled without worries knowing I was well covered for whatever. Glad I didn't need it.
Ellen W. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jun 23,2017
The trip included a
tour
AXA Assistance USA
Gold
I didn't need to use the insurance so can't comment on how the company responds to claims. It was good knowing we had backup in case something went wrong on the trip.
Daniel W. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jun 20,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
Once again, we did not have to make use of the travel insurance, but are always glad we have it.
Keith M. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jun 20,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
fortunately we did not have to file a claim for this trip, but I would definitely utilize AXA gold if I were planning another expensive trip. We have had to cancel several trips over the past year, but this was the first one where we had a significant upfront non refundable deposit which we needed to protect, just in case we had more medical issues with my wife.
Elmer L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We are delighted to know you’re happy with your purchase. Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jun 15,2017
The trip included a
tour
AXA Assistance USA
Gold
Didn't have to use it so cant really speak to the coverage but was glad I had it just in case my trip couldn't go as planned.
Andrea F. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jun 13,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
You really do not know how good the plan is until you file a claim. Fortunately we have not had to file a claim but we feel confident and secure in our travels with the plans.
Richard R. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jun 12,2017
The trip included a
tour
AXA Assistance USA
Gold
Didn't need the services, but I appreciated having the peace of mind.
Norman D. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jun 08,2017