Travel Insurance Reviews AXA Assistance USA Platinum
The AXA Assistance USA Platinum plan offers the highest limits of coverage out of all three AXA Assistance plans. Just like the AXA Assistance USA Gold plan, the Platinum plan provides additional Travel Delay benefits along with coverage if your golf or ski trip is disrupted due to Inclement Weather. Another added benefit is coverage for Sports Equipment Rental coverage.
To learn more, see the AXA Assistance USA Platinum product page.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
Thank goodness we didn't need to file a claim, but we are so grateful to have your excellent coverage. We wish you Happy Holidays, and a happy, healthy and prosperous to all of you, and your families.
Laura D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
This plan is not comprehensive. I am very dissatisfied with my claim.
MERYL S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Platinum
Something happened with our luck on that trip and we had to file more than one claim. First one was for delayed luggage for the international flight. Second one was for broken luggage for another part of our trip. Both cases were handled relatively fast by AXA Assistance USA without any hassle and trouble. We provided all information required via email. Phone communication with agents on all occasions was very good: courteous and professional. I would re-use AXA Assistance USA in my future travels.
Janna G. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Platinum
Easy to purchase, provided good info, but had no claim, so I don't know about the most important factor.
Cecil S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Platinum
I have no idea if AXA Assistsnce USA Platinum plan is good or bad. Fortunately, I did not need it. I took out a plan that I thought would be good.
Madelaine G. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Platinum
We are older, so you never know when disaster might strike. Peace of mind is worth the price of coverage.
Gail S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
Claims assistance was very helpful and caring. Settlement was accurate and prompt.
Alan M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Platinum
I had a trip planned with my wife and bought insurance through AXA. Unfortunately, an illness in the family kept me from taking the trip. AXA made a prompt , hassle free settlement of my claim. Very satisfied customer. Will use again.
thomas m. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Platinum
I had a claim and the representative I talked with was helpful. I had trouble with using the AXA website, so I asked for a claim form by mail. I finally got the website figured out before the claim form arrived by mail. My claim was honored in full, but I had complete documentation.
Chilton T. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Platinum
The process was very user friendly, and provided many coverage options to find a policy that fit our specific needs.
Eric W. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
We are sorry to learn that you are dissatisfied with the plan and that your claim was denied. Unfortunately, it appears that your trip was cancelled for a reason that is not covered within the terms and conditions of the policy. Please call us at 800-487-4722 if you have any questions or concerns.