Travel Insurance Reviews AXA Assistance USA Platinum
The AXA Assistance USA Platinum plan offers the highest limits of coverage out of all three AXA Assistance plans. Just like the AXA Assistance USA Gold plan, the Platinum plan provides additional Travel Delay benefits along with coverage if your golf or ski trip is disrupted due to Inclement Weather. Another added benefit is coverage for Sports Equipment Rental coverage.
To learn more, see the AXA Assistance USA Platinum product page.
The trip included a
cruise
AXA Assistance USA
Platinum
Ultimately, the plan covered what it was supposed to. It took three months of resubmitting documents repeatedly to finally get the claim solved. I would not go out of my way to insure with AXA as dealing with the claim process was not satisfying or timely. We are glad that in the end, they did cover the entire claim.
Richard K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Platinum
Thankfully we didn't need to use the insurance but it was good to know we had it. The process of comparing plans and shopping for insurance on Insuremytrip.com was very easy.
Martha F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
I did not need to file any claims so I cannot comment on that portion. However, I was pleased with the level of information provided and it covered everything I needed.
Sean J. would
recommend this plan to a friend or relative.
-
Andrew OstranderAXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jan 16,2018
The trip included a
cruise
AXA Assistance USA
Platinum
We had a great trip - no claim to be made and peace of mind throughout it.
Larry D. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Nov 09,2017
The trip included a
cruise
tour
AXA Assistance USA
Platinum
We did not need to use the plan but had to last year. I had a serious injury and it was comforting to know that both insure my trip folks and AXA were there when it was needed. I insure all our trips with AXA through Insure my trip.
Jacqueline V. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
Had to cancel trip for medical reasons. Prompt, courteous claim processing and resolution.
Fortune P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Crystal
AXA Assistance USA
Thank you for the review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jun 19,2017
The trip included a
cruise
AXA Assistance USA
Platinum
I have bought AXA plans 4 times and will continue to do so because the one time I filed a claim, it was promptly processed. That is what I expect. No hassle. I sent the required documentation. No questions were asked. The claim was processed.
Michael O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
For medical reasons, we had to cancel a portion of the trip in advance of traveling. AXA kindly reimbursed us for non refundable trip deposits under the claim and continued keeping the policy in force for the balance of the trip. They demonstrated thoughtful and sound decision making, even though they had the option to terminate the policy at the time of the claim.
Charles O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a pleasant claim’s experience. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.May 25,2017
The trip included a
cruise
AXA Assistance USA
Platinum
Since we didn't have to use the insurance, we are unable to do a review. We would only be able to give an adequate review if we had filed a claim and gone through the process of using the policy. Pretty hard to review an insurance policy company when you have no experience with a claim
Nathalie B. would not
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.May 25,2017
The trip included a
cruise
tour
AXA Assistance USA
Platinum
Easy to obtain, better cost than travel agency insurance with adequate coverage and terms.
Philip B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!May 16,2017