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Travel Insurance Reviews AXA Assistance USA Platinum

The AXA Assistance USA Platinum plan offers the highest limits of coverage out of all three AXA Assistance plans. Just like the AXA Assistance USA Gold plan, the Platinum plan provides additional Travel Delay benefits along with coverage if your golf or ski trip is disrupted due to Inclement Weather. Another added benefit is coverage for Sports Equipment Rental coverage.

To learn more, see the AXA Assistance USA Platinum product page.

Customers who have taken a cruise rated the AXA Assistance USA Platinum plan
4.33 out of 5
168
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Platinum
Easy to purchase, provided good info, but had no claim, so I don't know about the most important factor.
Cecil S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Platinum
I have no idea if AXA Assistsnce USA Platinum plan is good or bad. Fortunately, I did not need it. I took out a plan that I thought would be good.
Madelaine G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Platinum
We are older, so you never know when disaster might strike. Peace of mind is worth the price of coverage.
Gail S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
Claims assistance was very helpful and caring. Settlement was accurate and prompt.
Alan M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
I had a trip planned with my wife and bought insurance through AXA. Unfortunately, an illness in the family kept me from taking the trip. AXA made a prompt , hassle free settlement of my claim. Very satisfied customer. Will use again.
thomas m. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Platinum
I had a claim and the representative I talked with was helpful. I had trouble with using the AXA website, so I asked for a claim form by mail. I finally got the website figured out before the claim form arrived by mail. My claim was honored in full, but I had complete documentation.
Chilton T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Platinum
The process was very user friendly, and provided many coverage options to find a policy that fit our specific needs.
Eric W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Platinum
I did not use the AXA Assistance USA Platinum plan at all so I have no experience in promptness of processing claims as well as the amount of reimbursement and ease to recover loss.
Mukesh G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Platinum
I purchased this plan for peace of mind, in case something happened. For the price, it was worth every penny. Great coverage for a reasonable price.
Tina B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Platinum
Tough to judge plan claim performance as we didn't have to use it (good!) Coverage was good. Would purchase again for next trip. Since we are on medicare we always try to purchase first dollar coverage medical insurance.
Richard D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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