Travel Insurance Reviews Crum & Forster - Travel Insured International Worldwide Trip Protector
The Worldwide Trip Protector from Crum & Forster - Travel Insured International is a comprehensive trip cost protection plan. Coverages offered include Trip Cancellation and Interruption, Trip Delay, Missed Connection, Itinerary Change, Cancel for Any Reason, and Pre-Existing Conditions Waiver.
To learn more, see the Crum & Forster - Travel Insured International Worldwide Trip Protector product page.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
Filed claims for delayed baggage, missed connections and a medical expense. It took over two months, multiple emails and phone calls to get my claims processed. The time between emailing information, the company reviewing it and responding was around 3 weeks. Since additional information was required after my initial submission the process was delayed further. This company required more details (i.e. copies of credit card statements in addition to receipts to substantiate cots incurred) than either the airlines or travel insurance companies I've worked with iin the past. They did finally pay for all the costs I incurred that were covered.
I would not use this company again.
I would not use this company again.
HARRY S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
C&F Travel Insured International
Worldwide Trip Protector
Fortunately, our trip went very well, I did not get sick or need the health coverage. I was very happy to know I had the coverage and it made me feel more secure and the trip more enjoyable.
Elizabeth S. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
We have not had to file a claim, so cannot comment on claims processing. We do like peace of mind while travelling, so have been willing to buy insurance.
Leonard S. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Glad did not have to file a claim but good to have. Wish there is senior discount and for frequent flyers too.
Evelyn D. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
While I did not have a claim on this trip, the coverage provides peace of mind should something happen. I did file a claim on a different C&F policy a year ago and the claim was paid completely, saving me $4,000 of out-of-pocket expenses.
Paul L. would
recommend this plan to a friend or relative.
C&F Travel Insured International
Worldwide Trip Protector
Purchased this plan in February, 2019 for a trip to Spain that my wife and I were doing on our own in September, 2019. I had to cancel for medical reasons and file a claim. I liked that I could file much of the claim on line. But there were delays in processing and sometimes it seemed like the right hand didn't know what the left hand was doing in their Claims Department. The company received my claim in the mail on 8/24/19. On 9/18/19 I received an email requesting copies of additional receipts which I immediately faxed to them that same day. Having received no acknowledgment of receipt of those documents, I again contacted the insurer via email on 9/20/2019 and received a reply from Claims Support on 9/25/2019 stating “I was able to locate the fax and it is with our linking department who should attach it to your file shortly.” As of 9/30/2019 the insurer’s web site still showed only “Information Requested” on 9/18/2019" and had not been updated to confirm that they received the documentation I had faxed on that same date. Much to my surprise on 9/30/19 I received another email from the insurer with the same request for copies of receipts that they sent me on 9/18/19. That exhausted my patience so I emailed them a complaint that I was ready to file with insuremytrip.com, the Pennsylvania Insurance Commissioner, and their company's CEO. Within minutes of sending that I received a phone call from the Claims Dept. indicating that the receipts I faxed on 9/18 had been found, the claim processed, and the check was in the mail. I did receive the check on 10/3/19. But I felt that the company put me through unnecessary additional stress during the time that I was dealing with my medical issue that was the basis for my trip cancellation and insurance claim.
Mark P. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Carol
Thank you very much for your 4 star review. We appreciate your patience. Although we are sorry that you experienced delays in the handling of your claim, we are pleased to hear that you did receive your check.Oct 04,2019
C&F Travel Insured International
Worldwide Trip Protector
We travel to Spain yearly and this is additional coverage jic anything goes wrong. Always worth the extra cost.
Bissell S. would
recommend this plan to a friend or relative.
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
As we had no claims, there is really nothing to report with respect to our experience. Purchasing the insurance was easy enough and the policy appears to cover what we needed, if a bit pricey. In the end, how good an insurance plan is will only be known when you need it to deliver. The good news is, we did not need any assistance. The bad news is, we have not way to know what service we would have gotten had we needed it. For that it will be better to reference someone who has been in need of assistance.
Hector D. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
We didn't need to use the insurance, but we were able to enjoy our trip with the peace of mind that we had help if needed.
Abiel S. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
With Medicare being our insurance, we needed a plan to cover medical and evacuation cost. This plan provided exactly what we desired at a very reasonable price.
Paula H. would
recommend this plan to a friend or relative.
"We apologize for any frustrations during the claims process. Our goal is to provide the best possible customers service to each and every one of our travelers. We will pass on your feedback to help better our service going forward. Thank you!"