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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

To learn more, see the Generali Global Assistance Preferred product page.

Customers who have visited Germany rated the Generali Global Assistance Preferred plan
4.68 out of 5
39
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
will use your website again. thanks
Rodolfo T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I had no claim per se, but needed help when my traveling companion lost his passport. Luckily I had a working phone with me so I called to ask "now what?" I was terrified because not only might I miss the cruise, it would be hard to get a replacement because I'm changing locations almost daily. The representative I spoke with seemed to be unsure - as if this the first time someone has lost their passport. She said she would call back with more information. Later she did but only said "I found out you need to locate a US embassy. There is more information I'm entering in your record so you should call us back for it." Why in the world did she say I had to make another call to get it??? Is she charged for the length of her phone calls...or monitored by how many calls she takes in a day....or what? The only good news is that the following day the passport was found and turned into the lost and found at the train station.
Daniel G. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Hard to rate, Was happy that before we left I received an email with instructions and numbers to call.. But, the true test of an insurance company is how easy are they to deal with and how quickly are they to pay for claims. Thank Goodness that we did not need to do this.
Irwin T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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