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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

To learn more, see the Generali Global Assistance Preferred product page.

Customers who have visited the United Kingdom rated the Generali Global Assistance Preferred plan
4.56 out of 5
74
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
We did not need to use the plan, since everything went according to plan. No one buys insurance, hoping to use it, but when you need it, you are glad you did.

Will be looking at them for our next trip.
Mark M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
I aways get travel insurance. Usually from Insure My Trip. This time, once we were away, a newly threatened Heathrow strike would have caused huge confusion. Our insurance would have covered our layover hotel, food and money for an alternative way home. This was a great comfort. Luckily for us the strike was postponed. We got home as planned. Trip insurance is so very worth it.
Barbara L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Plan met our needs to provide peace of mind that should we have a problem during the trip that we would be well taken care of by Generali Global Assitance.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Excellent plan but we did not use it
Angel L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Obviously I did not really test the coverage since I did not file a claim, but the process was easy to obtain the coverage and the coverage seemed very competitive for what I needed. I would use Generali Global Assistance again.
David R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Details on coverage for airline bankruptcy were not very clear regarding the time required to purchase the policy after initial trip payment. Thus when WOW airlines shut down and my trip had to be cancelled my claim was denied.
Paul W. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. We received the following reply from Generali Global Assistance:

    "We're sorry to hear about the circumstances surrounding your claim, and for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or (emailing) [email protected] with additional questions. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim.

    If you have additional questions please contact us at the number or email provided above."
    Jul 02,2019
Generali Global Assistance Preferred
"The proof of the pudding," as the old saying goes, could only be proven out, if you had a problem arise, while on holiday.
The cost of the insurance seems reasonable.
Katherine K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
It is a comfort to know that you have a medical umbrella over you when traveling outside the country.
Susan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Reasonably priced and easy to purchase.
Marsha N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Thankfully I did not need to file aclaim
Joyce B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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