Travel Insurance Reviews Generali Global Assistance Premium
The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.
To learn more, see the Generali Global Assistance Premium product page.
Generali Global Assistance
Premium
I did not need to use the plan, however, it was excellent peace of mind to have it.
Diane Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Most of the time this is the best bang for the buck.
Bonita C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Fortunately we did not need to file a claim, so do not know how well we would have been protected.
Jourik P. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Since I (happily) didn't need to file a claim it's a little hard to quantify my satisfaction or to say I would or would not recommend CSA Travel Protection Custom Luxe. I do know that my wife and I felt better about our travel investment knowing that we had insurance coverage.
William H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Very pleased with the price for this policy for my 83 year old mother. There were many other policies out there either much more expensive or not providing the coverage she needed for pre-existing conditions. We felt safe and really enjoyed our trip knowing that CSA had our back. I had read other good reviews and am please with our purchase. Would use them again when insuring a trip.
Alice I. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
I have only actually used my trip insurance one time but it was simple and easy. I purchase travel insurance for the disasters that can happen -- missed planes, misses cruises, slips and falls/broken bones, lost luggage, etc. It makes me feel good to know I am covered for almost anything.
Helen S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Premium
My wife and I have traveled frequently since getting together 24 years ago. We have taken many cruises, done several European tours and have never taken travel protection coverage. This year, we booked travel to Greece and Italy. The trip included several segments and was a bit of a hodgepodge including several days in Venice, a 7 day cruise in Greece, several days in Athens and several days on the island of Kithera in Greece. We booked using points for hotels and some flights. Paid cash for the rest. At the last minute, I chose to take travel protection. We are now in our fifties. With several different segments making up our journey that was booked with several carriers, I felt the need to take some added coverage just in case we got into any trouble.
Our trip was wonderful. Three terrific weeks. All except our last day in Athens. Someone broke into the trunk of our rental car and got our electronics (iPads, camera equipment etc). We were heartbroken, as we have never had any hardship in any one of the 50+ trips we have taken. We had taken coverage with CSA. I phoned CSA while we were still in Athens (we were scheduled to come home the next day). The person I spoke to was empathetic and immediately sent me claim information by e-mail. We made a police report before returning home. It took us about a week to collect the documentation. About 10 days after our return, I submitted the claim and all documentation. One week later, I received an e-mail informing me that the claim had been processed and I should expect a check in the next week.
I am just tickled. In this day and age, when one so frequently hears about customer service horror stories, I expected to have to jump through hoops to close out this claim. But instead, the process was as painless as I could have possibly imagined. The claim was not huge - $2800. But, the piece of mind that we received , the painless process to sign up for the coverage, and the professional way that the claim was handled, virtually guarantees that we will be long time CSA customers. Great job!
Our trip was wonderful. Three terrific weeks. All except our last day in Athens. Someone broke into the trunk of our rental car and got our electronics (iPads, camera equipment etc). We were heartbroken, as we have never had any hardship in any one of the 50+ trips we have taken. We had taken coverage with CSA. I phoned CSA while we were still in Athens (we were scheduled to come home the next day). The person I spoke to was empathetic and immediately sent me claim information by e-mail. We made a police report before returning home. It took us about a week to collect the documentation. About 10 days after our return, I submitted the claim and all documentation. One week later, I received an e-mail informing me that the claim had been processed and I should expect a check in the next week.
I am just tickled. In this day and age, when one so frequently hears about customer service horror stories, I expected to have to jump through hoops to close out this claim. But instead, the process was as painless as I could have possibly imagined. The claim was not huge - $2800. But, the piece of mind that we received , the painless process to sign up for the coverage, and the professional way that the claim was handled, virtually guarantees that we will be long time CSA customers. Great job!
John M. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
I have insured with InsureMyTrip before and continue to feel they offer good value for the money. I have a pre-existing condition and I especially appreciate the coverage provided.
Leslie D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
The best part was, in my most recent and only experience, is that I was able to purchase the CSA Travel Protection Custom Luxe plan at the last minute, less than 24hrs. before my trip.
Richard M. would
recommend this plan to a friend or relative.
Show
reviews per page.