Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
Generali Global Assistance
Standard
Thankfully, I did not have to file a claim. I had more peace of mind knowing that we were covered for unforeseen events.
Rebecca G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I would get the insurance again.
Kitty D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I didn’t have to use it so I don’t know if it would have paid or not.
Debra H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Easy policy to obtain. Easy to understand what’s covered. Love the update from you reminding me the trip is upcoming!?.. Between the pandemic & airline inconsistency a trip cancellation is a bigger worry than ever. You all help put one at ease. Thanks ????
Matthew R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The best thing about the plan is I didn't have to use it!
However, felt it was a sound plan and good value.
However, felt it was a sound plan and good value.
Bruce S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Just a heads up! Plan was as required from the country we visited Costa Rica, be sure and print the pages that indicate the coverage customs in Costa Rica almost declined my coverage had I not proved them wrong with the printed pages
Cecilio t. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Standard
I was stranded at the airport for two days. I tried calling to ensure that I could get home in a timely manner, and I was waiting on hold for hours. Very disappointed.
Maya L. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
The cruise was cancelled due to Covid. I was originally told that I would be able to roll the insurance over to a new cruise if that happened. Now I am told I have to submit new paperwork for a refund and am being made to jump thru hoops to get my refund and although RCCL has given me time to make a new choice, your company has told me that I hit a deadline. Not happy. From now on I will get my insurance direct from the cruise line I am travelling with. Definitely won't do this again. I challenge you to make things right.
Eric G. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Megan B.
Dear Valued Customer,
Please see the response provided by Generali in regards to your review:
"Thank you for your feedback. We're sorry to hear about the circumstances surrounding your experience and for not meeting your expectations. We take customer service very seriously and strive to provide a fair, equitable and timely process for all travelers. We are pleased to advise the confusion around your situation has been addressed and you should receive communication from a dedicated team member soon. If you have any further questions, please contact us at (800) 348-9505 or [email protected]."Aug 05,2021
Generali Global Assistance
Standard
We had no issues with our travel so no need to file a claim. It’s hard to rate a policy if you don’t use it!
Ruth L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Can't give a five star as I never used. It did feel nice to know I was protected if I needed the service.
Sharon H. would
recommend this plan to a friend or relative.
Please see the response provided by Generali in regards to your review:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. We appreciate your feedback as our goal is to provide smooth and seamless transactions for all of our customers while we continue to experience increased call volumes. Letting us know how we are doing is the best way to ensure the best possible service for all of our customers. Please contact [email protected] with any additional questions or concerns."