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Travel Insurance Reviews GoReady

GoReady Insurance, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. GoReady Insurance clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.

Learn more about GoReady Insurance.

Customers rated GoReady Insurance
4.56 out of 5
1,273
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
GoReady Insurance Choice Family Plan
The price was very affordable for a family comprehensive coverage. We were glad that we didn't have to use it but it offered some sense I'd security while abroad.
Weber J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GoReady Insurance Choice
AS USUAL, INSURANCE IS FOR PEACE OF MIND, AND THE OCCASIONAL PROBLEM YOU DON'T EVER WANT TO HAVE OVERSEAS.
LEAH H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
GoReady Insurance Choice
No problems so no complaints
Mercer D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GoReady Insurance Choice
I had a medical emergency. I called April Travel Insurance to find out where to go. The initial call took forever, I believe almost 25 min. The girl processing my call was VERY slow and ask me for every travel detail that was listed on my policy. She finally directed me to go to an Urgent Care 20 minutes from my hotel, which at the time I did not know the distance. Since I did not have a car, I had to take a taxi. When I arrived at the Urgent Care, I learned that it was closed for the day, so my taxi driver found an Urgent Care 1 block from my hotel. I incurred a $50 taxi expense, which April Travel refused to pay, even though it was their incompetency that led to such a ridiculous and unnecessary expense. I will never use this company again. I guess you get what you pay for. The cheapest = poor and incompetent service!
JAMES L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. April Travel Protection has issued the following reply:

    "We are saddened to hear of this client’s Assistance case. APRIL prides itself in providing exceptional Customer and Assistance services to all policyholders. It appears that the business hours provided by our network of providers for the 2015 holidays was inaccurate and led to this unfortunate scenario the same day of the client’s departure to their covered trip. The reimbursement of the taxi expense was provided by APRIL and the check was cashed by the client on May 2, 2016.

    We apologize for the inconvenience this may have caused you. We hope to have you as a returning customer in the near future."
    Jun 16,2016
    • JAMESL
      Photo
      Zac, On March 31st I requested a review of my claim. On May 2nd I received and cashed the reimbursement check for the denied taxi charge. The check came with NO explanation. The very next day I received, via email, this response from the claims department:

      "Dear Ms. Lockwood,

      As the claims administrator for American Modern Home Insurance Company, we received your appeal in our office on March 31st 2016, relating to your Trip Medical claims. We have reviewed the facts related to your loss and have determined that our original position of your claim must stand.

      The Taxi cost is not a covered benefit under the Accident or Sickness Medical Expense benefit regardless of the circumstances. Please refer to your policy for valid benefits...."

      So even though they ended up paying the claim in full, I highly doubt I would ever deal with this company again.
      Jun 16,2016
GoReady Insurance Choice
Since I didn't have to file a claim, I don't know how that part would have gone, but I was satisfied with the coverage offered and the price compared to other companies.
Sandra S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
GoReady Insurance Choice
our flight was cancelled and we missed a prepaid hotel night in Bangkok. I kept all my receipts and boarding documents (no small task since we were travelling constantly for 2 months) and turned them in after our trip. Received reimbursement within a month. Customer service reps were very sympathetic and helpful.
christine b. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
GoReady Insurance Choice
I love to have travel protection plan just in case but as always, I have never placed any claims and for that I was thankful for.
Bettie D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
GoReady Insurance Choice
Fortunately, I had no problems with my travel and so did not interact further with the insurance provider after buying the policy. The coverage appeared to be very good but was not put to the test.
Jan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GoReady Insurance Choice Family Plan
I was pleased to be covered in the event of an emergency
Beverly W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GoReady Insurance Choice Family Plan
Great coverage!
Johana M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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