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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers rated InsureAssist
4.59 out of 5
2,050
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureAssist TravCan Premier
We were delayed in reaching a vacation spot by 24 hours due to the airlines cancellation because of weather. I called InsureAssist to see if they offered help in re-booking flights. Found out that they did not offer this service but I did have trip interruption insurance. I should keep the bills for extra cost ect. and submit a claim. Submitted a claim for a hotel room and the loss of a night in a condo. Paid my total request in less than two weeks. I learned that I needed to kept the credit card statements that I paid parts of the vacation with. With a little digging I found these. In the future, I will assemble these in my travel folder. This company did everything you want an insurance company to do: paying the claims in a timely manner. I will use this company again.
Bruce D. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
Excellent service. I had to cancel one of the policies within the review period and I was refunded promptly. Perfectly satisfied.
TINA R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
Plan provided for our needs and gave us security that we had coverage.
Philip W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Thank you! I purchased this coverage being very cautious, but never intending to use it. Unfortunately, we had to cancel our trip and InsureAssist's claims team was fabulous through the entire process. Reimbursement was quick!! Highly recommend your entire team!
Shawn M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Great piece of mind for the things that could go wrong. Fortunately we did not need it but others in our group needed insurance due to accidents.
Quinton H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
Plan provided good medical coverage at reasonable cost.
Kenneth F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
We were on a cruise. Our plan covered Medical, Evacuation, Trip Cancellation (for covered reasons) and cruise line Bankruptcy. As you get older, the premium goes up. I may scale back future trip coverage to Medical and Evacuation to keep the cost down. InsureMyTrip's plan comparison tool is great.
Hatsuko S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
I particularly liked the customer service representative...who cut right to the chase in terms of learning the salient facts of my life and then recommending the best policy for the money and circumstances. No waste of time...no up selling.....just good advice.
Rosalind R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
Of all the plans I looked at, this was perfect for me.Your representatives were pleasant to work with and very knowledgeable.
Rita R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
Submitted claim for trip delay/flight cancellation due to weather. Once required documentation was in hand, claim was processed and checks received in timely manner. This is a plan with basic coverage which met our needs, but might not for those requiring greater coverage. Would purchase again.
Julian W. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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