Travel Insurance Reviews InsureAssist
InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.
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The trip included a
cruise
tour
InsureAssist
TravCan Premier
I did not have to use this Insurance but I felt more comfortable knowing that I had it in place in case I needed it.
Trudy O. would
recommend this plan to a friend or relative.
The trip included a
cruise
InsureAssist
TravCan
Great product, customer service was excellent, very informative and courteous.
Gerard C. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan
Thankfully, we didn't have reason to use your insurance, but it was nice to know that it was there in the event of a problem.
James S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
InsureAssist
TravCan Premier
Happily, did not have to make a claim, so I do not truly know how "good" the plan is. The price for the coverage was less than others I have seen. The representative was knowledgeable and friendly, and the online application process was easy.
Osvaldo C. would
recommend this plan to a friend or relative.
InsureAssist
TravCan Premier
Coverage was high cost but comprehensive and excluded pre-existing conditions. This service makes selection far more simple
Stephen P. would
recommend this plan to a friend or relative.
The trip included a
cruise
InsureAssist
TravCan
The plan covered everything I believe I would have needed. Fortunately It was not necessary to use it, although it was a comfort to know I was covered in case anything happened.
Richard O. would
recommend this plan to a friend or relative.
InsureAssist
TravCan
Even though I did not use the insurance, I almost had to cancel at the last minute, and because it was Saturday there was nobody to take my call. Very frustrating
Bernard M. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Matt M.
Thank you for your review. We apologize for the inconvenience. Please note that if this was an urgent matter, you could have utilized the 24-hour emergency assistance line included in the policy.Nov 20,2013
The trip included a
tour
InsureAssist
TripMed
Although we did not need to file a claim, the process of purchasing this insurance through the internet was very user friendly and affordable.
Suzanna A. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
InsureAssist
TravCan Premier
Hoping we would not need it. Reasonable price for coverage.
Ronald M. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureAssist
TravCan Premier
We, unfortunately, had to file a claim as we were not able to travel due to a health issue. We were careful in purchasing the plan, to make sure we understood what was covered, and made sure to keep all documentation. We did get reimbursement for the full amount that we claimed and were, of course, satisfied with that. There was a bit of delay in processing the claim. The claims agent said she was trying to get more verification from our travel agent, but somehow contacted the wrong person, and so did not get a response. I found this out when I called to inquire about the delay. My only complaint is that she asked for proof that we cancelled our airline reservations, knowing that the airlines do not provide any type of proof for that. Fortunately, our travel agent made the cancellation and verified it in writing, which was proof enough. My advice, if you need to file a claim, is just to be very careful and very thorough in keeping written records of all your transactions, especially if you make your own travel arrangements rather than going through a travel agent.
Clyde W. would
recommend this plan to a friend or relative.
9 of
9 people found this review helpful