Travel Insurance Reviews International Medical Group iTravelInsured SE
iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.
To learn more, see the iTravelInsurance SE product page.
International Medical Group
iTravelInsured SE
Gratefully did not have any issues, so never filed a claim. Especially wanted the Medical Coverage because of foreign destination. Can not give any info on how IMG would have handled a claim, as we did not have one.
Daniel R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
We had a great and safe trip.
Emil K. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
Well, well, well...
Our flight back was canceled, we were forced to buy and pay out of pocket for our flight back -- double the original fare! We filed a claim: denied, based on some stupid reasoning on page 22!!! on the contract!!!
Filed for the appeal/review...and 3 month later were paid about half of what they owed us, based on our understanding of coverage!
Something is better than nothing, I guess!
Our flight back was canceled, we were forced to buy and pay out of pocket for our flight back -- double the original fare! We filed a claim: denied, based on some stupid reasoning on page 22!!! on the contract!!!
Filed for the appeal/review...and 3 month later were paid about half of what they owed us, based on our understanding of coverage!
Something is better than nothing, I guess!
Igor B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Courtney BairdInternational Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Apr 02,2024
The trip included a
tour
International Medical Group
iTravelInsured SE
I didn’t have to put a claim thru, which is good because I read ur company reviews n it’s a nitemare getting claims paid out by ur company.
Jill H. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
We're only talking about a claim for $58 , but the process was pretty painless.
I think the key is to follow all of the claim instructions to a T. As long as you submit the the required paperwork and your claim is valid, you should have no problem...at least I didn't. I was able to do everything online, including obtaining the required doctors notes and credit card statements, etc. I then submitted everything through the Insurance company's portal and 8 days later I received payment directly into my bank account . Im sure it takes a much longer for larger claims, but that's expected.
I think the key is to follow all of the claim instructions to a T. As long as you submit the the required paperwork and your claim is valid, you should have no problem...at least I didn't. I was able to do everything online, including obtaining the required doctors notes and credit card statements, etc. I then submitted everything through the Insurance company's portal and 8 days later I received payment directly into my bank account . Im sure it takes a much longer for larger claims, but that's expected.
Stephen G. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
I thankfully did not need to use the plan but I think it is a great plan.
Radharani D. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
Blessed..
Did not use. Only problem, no phone coverage.by Tmobile.
Did not use. Only problem, no phone coverage.by Tmobile.
Carolyn H. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
I did not need to use the plan, but I felt well covered and the communication as we set up the coverage was great.
Olive C. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
Thank you we are happy.
Rosemary M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I bought this plan for a trip to Italy and Greece. In Athens, we had a power failure in the late afternoon with no power all night. The hotel had no available rooms and they weren't sure if they could get power restored.
By the next day, power had not been restored and so I called IMG. I told them what happened and asked if it would be covered by my policy. I was told that, yes, it was covered under trip interruption.
I booked another hotel at a higher price and filed a claim. I uploaded all supporting documentations. My claim was denied.
While it is possible that this was not a covered event, I wish they hadn't told them it was covered, which was probably a factor in what I paid for the new hotel.
Read the terms and conditions carefully, and I don't suppose that you should believe what they tell you, verbally.
By the next day, power had not been restored and so I called IMG. I told them what happened and asked if it would be covered by my policy. I was told that, yes, it was covered under trip interruption.
I booked another hotel at a higher price and filed a claim. I uploaded all supporting documentations. My claim was denied.
While it is possible that this was not a covered event, I wish they hadn't told them it was covered, which was probably a factor in what I paid for the new hotel.
Read the terms and conditions carefully, and I don't suppose that you should believe what they tell you, verbally.
Bradford W. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful