Travel Insurance Reviews International Medical Group iTravelInsured SE
iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.
To learn more, see the iTravelInsurance SE product page.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I had researched thoroughly and found this coverage suited my needs and was more than reasonable. Purchasing travel insurance brought me peace of mind.
Elaine L. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
I had to cut short a tour this summer because of a medical problem. At home, I gathered all the documents that the insurer required for Trip Interruption and sent the packet to I Travel Insured by Priority Mail. I called the insurer about ten days after the package had arrived according to USPS tracking. The rep I spoke to checked and said it had NOT arrived--but he would check again and call me back in 2 days. Never happened. So I called again, spoke to someone else and got same response even after I had sent USPS tracking showing the date and time it had arrived and that it had been picked up that day. Neither rep said "sorry," "must be a problem at our end,"--nothing the least bit concerned or helpful. I then contacted Insure My Trip, and they
were extremely helpful!! They contacted this insurer, and, lo and behold, they DID have my packet of documents.
The Insure My Trip person stayed on my case until the claim was approved and my check arrived. 5 stars for Insure My
Trip, no stars for customer service for this insurer, but they did end up paying my claim, thanks to Insure My Trip.
were extremely helpful!! They contacted this insurer, and, lo and behold, they DID have my packet of documents.
The Insure My Trip person stayed on my case until the claim was approved and my check arrived. 5 stars for Insure My
Trip, no stars for customer service for this insurer, but they did end up paying my claim, thanks to Insure My Trip.
Judith L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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IMG RR Team Account
International Medical Group
We are sorry we have not meet your expectations. We value your feedback and take concerns such as yours very seriously. We currently do have a backlog in claims, and have escalated your claim for processing. We are in process of training an additional team to handle claims in a more timely fashion so this does not affect customers in the future. We will be in contact with you soon with final determination on your claim. Thank you for your patience.Aug 21,2018
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The trip included a
tour
International Medical Group
iTravelInsured SE
Didn't make a claim but the medical coverage was excellent for the price. Peace of mind is worth a lot.
Donna W. would
recommend this plan to a friend or relative.
Show
reviews per page.
We are glad to hear that you requested the assistance of an InsureMyTrip advocate. Our customer care representatives are non-commissioned representatives who work to find the best plan for you. As you explained in your review, our Anytime Advocates supported and facilitated the claim process on your behalf.
Please feel free to call us at 800-487-4722 if you have any further questions.