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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers who have visited the United Kingdom rated the John Hancock Insurance Agency, Inc. Bronze plan
4.55 out of 5
58
ratings and reviews
98%
recommended
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Cruise
Filed claim
John Hancock Bronze
Good coverage, good price, easy-to-use website. I'll look at insuremytrip first for my next trip.
Steven G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I called to find out about submitting a claim as we had to abort the trip and return one week earlier than planned when my husband became unable to continue due to a chronic medical condition. We had to get a flight back to the US immediately so he could see his Doctor. I was told that because he didn't see a Dr. in Edinburgh, the coverage could not help nor give us any monies back. We came back immediately because he needed to see his own Dr. familiar with his condition.
This is inadequate coverage not affording the insured the opportunity to submit a claim and being told basically 'don't bother because the plan won't cover your husband' since he didn't see a Dr. before leaving Scotland.
Robert D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative.

    We are sorry to learn that you had to interrupt your trip due to an illness that your husband suffered. The John Hancock Bronze plan provides coverage up to 10,000 USD per person for unforeseen, accidental injuries or emergency illnesses which first occur during the trip, and are treated by a physician during the trip. If medical treatment is not obtained during the trip, and the traveler waits until returning home to the United States, the travel insurance expires and does not cover the medical bills.

    You may call us any time at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents.
    Aug 15,2017
John Hancock Bronze
The plan had everything that we needed at a reasonable price from a recognized company. I would recommend it to a friend.
Joseph N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Fortunately, I didn't have to use the insurance, so I can't give a review.
Lisa B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I travel often and am very pleased with the coverage offered.
Nina W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Happily did not need the coverage, but good to have at our age, especially. Things can happen.
Barbara O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
We had to cancel due to an unexpected death in the family. Our claim was handled in a quick fashion, with only one additional question asked. We would certainly recommend this plan.
John B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
It was a comfort for me to know I had coverage should the unforseen happen. Nothing interfered with my trip, therefore I did not need to file a claim. All is well.
Donna W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I usually buy trip insurance for possible medical problems, but never have anything happen. That is a good thing! This time, my husband had a bad toothache in the middle of the night and we called to see if we could get a referral to a dentist in Cambridge, England. We were told the plan only covers dental work if there is an accident causing damage - not regular dental work. They couldn't give us any names of dentists either. In other words, John Hancock was no help at all. Fortunately we found a same day dental emergency clinic and were able to get in. Costs were very reasonable compared to the USA, so it wasn't a disaster but I felt misled about what the plan would cover for dental work.
Christina C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for this review which will provide your fellow travelers with a better understanding of the Dental coverage offered under this policy.

    As you indicated, John Hancock plans provide Dental coverage only for accidental injury. Coverage is designed to provide reimbursement for emergency dental treatment for the relief of pain.

    Since plans do vary by insurance company and state, in the future you may want to call us at 800-487-4722 for assistance in selecting a policy.
    Nov 16,2016
John Hancock Bronze
We always have trip insurance now on our big trips. It gives us peace of mind. The 2 times we did have to file a claim, the results were more than satisfactory. We are very happy with the coverage and the price and like the ease of comparing.
Robert E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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