Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze
The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.
To learn more, see the John Hancock Insurance Bronze product page.
The trip included a
tour
John Hancock
Bronze
I received compensation in 2 checks. Each was accompanied with a notation that a letter of explanation would follow. These letters should have accompanied the checks. I had to request the first letter, which arrived a month after the first check. Have not yet received the second one.
Lawrence L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Bronze
It’s hard to rate since thankfully I didn’t have to file a claim. I did feel the cost was excessive but it wouldn’t have been if I would have had an emergency. I guess that’s why it’s called insurance.
Denise H. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
We usually purchase travel insurance and have filed a claim in the past. But it was for small items because of luggage not getting to our destination for several days.
This time we are so glad we purchased the John Hancock Bronze Plan. Because the hurricanes damaged the villa we rented our trip was canceled and our trip deposit forfeited.
When I called John Hancock the agent was so helpful and told me what I needed to start the claim process. I was told it would take about 30 days to process. Everything was handled in a very professional manner and we did receive our deposit back.
Thanks so much
This time we are so glad we purchased the John Hancock Bronze Plan. Because the hurricanes damaged the villa we rented our trip was canceled and our trip deposit forfeited.
When I called John Hancock the agent was so helpful and told me what I needed to start the claim process. I was told it would take about 30 days to process. Everything was handled in a very professional manner and we did receive our deposit back.
Thanks so much
Philip A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
Great to have nothing to report. Did not have to use this plan, but comfortable to know it's available if necessary.
Randy B. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
We didn't need to use the insurance, but it was reassuring to know that we had it.
Gary R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Fortunately we did not need to use the plan. I think it should have been less expensive.
kendra w. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Our problem was simple and not costly. Our luggage was delayed 36 hours on a trip to Ireland. We filed a claim (with all documentation) for $119 for items we had to purchase while awaiting our luggage. We received a terse generic email acknowledging receipt of our claim shortly after filing. And we finally did receive a check for $119 a little over one month later. I don't mind a one month processing time HOWEVER there was no further communication from the company during that period, leaving us wondering what was going on. They should do an update email occasionally during the claim processing. Hopefully, there is better communication if someone has a serious issue while traveling.
Charles B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
I filed a claim for delayed baggage. My luggage was stuck in Moscow customs and never made it to me in Siberia, forcing me to buy clothes to make it through the trip. All of the documentation I submitted - from the lost baggage claim to all of the purchase receipts - were in Russian so I was unsure if my claim would be accepted. It was!!!! Today I received a check for the maximum allowed amount specified in the policy. I will use John Hancock on my next overseas trip!
karen b. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
We bought this insurance to protect a large investment in a very special European vacation. We were concerned about possible severe weather events, labor issues in the countries we visited, as well as potential health issues and the usual risks of delayed flights and missed connections. Thankfully, our trip went well and we did not have to file a claim, but we were glad we didn't have to worry about unexpected and unavoidable problems.
Diane L. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Having insured with Travel Guard for many years, we considered costs and coverage for our latest trip. We decided to insure with John Hancock due to similar coverage but substantial cost savings. Very satisfied with policy.
Joseph N. would
recommend this plan to a friend or relative.
Each Company will base the premiums of their plans by 3 main factors; (1) the ages of the travelers, (2) the length of your trip from home to home and (3) the total cost of your pre-paid trip cost. As the traveler's ages change, trip costs increase or the length of the trip is extended, the prices will also change accordingly.
Please feel free to give us a call when you plan your next trip. We have licensed agents available 7 days a week to help find the best policy for you, at the lowest premium. We can be reached at 1-800-487-4722.