Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold
Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.
To learn more, see the John Hancock Insurance Gold product page.
The trip included a
tour
John Hancock
Gold
I was contacted and told my paper work had arrived for my claim, however I was not contacted and told my original claim was denied. I called and left message for 3 days in a row and did not receive a call back. I found out my claim was denied only after I asked to talk to a supervisor of the answering department. She was very helpful and gave me the information concerning my claim and advise me on how to resubmit the claim. I did resubmit and the communication was better. I was contacted and there was follow up communication.
ROSE N. would
recommend this plan to a friend or relative.
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We are also sorry to hear about your initial frustration with the claims process. Please keep in mind that InsureMyTrip does have Customer Advocates that will assist you in a difficult claim at your request.