Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold
Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.
To learn more, see the John Hancock Insurance Gold product page.
The trip included a
cruise
John Hancock
Gold
The agency that handled this claim, Seven Corners, was extremely slow in processing. After I filed the claim online, there was no communication from them until I initiated it. Would not purchase a John Hancock travel policy again, there are too many other better choices.
Christine B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
John Hancock
Gold
We always take out trip insurance.
We have used Hancock twice now. Fortunately we have not had to use it so cannot testify on how they respond under those circumstances. However, the coverage is what we need and the price as good as we could find.
We have used Hancock twice now. Fortunately we have not had to use it so cannot testify on how they respond under those circumstances. However, the coverage is what we need and the price as good as we could find.
Nathan C. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
The John Hancock plan was fine the problem is with the claim processing by Seven Corners. Very poor handling and service.
Charles D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Gold
Just glad we did not have to use the provisions.
Joan L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
Solid coverage for a reasonable price. Happily, we did not need to file any claims.
George T. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
I always use InsureMyTrip to shop for Travel Insurance. The site is easy and they answer the phone when I have questions. This is first time we chose John Hancock. Luckily I did not need to use the insurance. But will use IMT again in future.
Steven R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
It was comforting to know, that if necessary -- we had coverage.
Jane S. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
The real value of an insurance policy is demonstrated in the provider's handling of a claim. Since I had no claim, I have no information on that key bit of information. Hancock's plan appeared to me to offer more features than many at a competitive cost.
Eldon P. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
Due to a family member's serious surgery we had to cancel a cruise in Europe for five people. I phoned and got the claim form. About $15 thousand was involved. I sent in about 16 pages of material. My only criticism is that it would have been good for them to send a letter acknowledging receipt of the claim. About three weeks later they phoned and made a reasonable request for some information I had failed to include. A month after that a check arrived for everything we claimed. There were no quibbles about the seriousness of the illness or the details of expenses. A little faster would have been nice, but all in all in was quite a smooth process.
Ken K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Gold
The administrative personnel were very helpful in signing up for the plan and in answering our questions.The real proof of how good a company is when they have to handle a claim-which nobody wants to happen anyway.
william d. would
recommend this plan to a friend or relative.