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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver

The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers who have tour and visited Japan rated the John Hancock Insurance Agency, Inc. Silver plan
3.89 out of 5
6
ratings and reviews
66%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Silver
I attempted to file a claim after I returned from my trip for a covered expense. Company that was supposed to handle the claim, per the policy, no longer handles claims. Was told to contact another company, who they apparently outsourced travel insurance claims to, and they are very difficult to work with. They do not respond to emails or communicate the status of any claims. AVOID AT ALL COSTS! I have used insuremytrip.com dozens of times and this is the first time I actually need to file a claim and this is what happens.
Andrew F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
John Hancock Silver
I didn't use the plan so cannot comment on claims handling.
Carla C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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