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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Silver

The Silver plan is the mid-level policy offered by John Hancock and may be ideal for families traveling with children, as kids 17 and under are free as long as one parent is covered under the plan. Coverage is offered if you have to cancel or interrupt your trip for a typical covered reason which can range from an unforeseen illness, injury or death to your destination being made uninhabitable by a natural disaster. The Silver plan does offer higher limits of coverage than the Bronze plan for Baggage, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the John Hancock Insurance Silver product page.

Customers who have taken a cruise rated the John Hancock Insurance Agency, Inc. Silver plan
4.57 out of 5
238
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Silver
The insurance covered exactly what we needed - pre-existing medical and cancel for any reason (school schedules). The insuremytrip.com agent was knowledgeable and extremely helpful in finding the right policy to cover us.
David D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Didn't need to use luckily so can't really comment on use; but on paper provided specific coverage we wanted for what seemed like a standard price
Keith E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
I caught the flu on a cruise ship vacation. I had to visit the doctor and get a prescription. My private insurance rejected it because I had not reached my deductible. I submitted it to John Hancock. I bought the silver plan. My claim was reviewed and paid. The communication with the company was positive and prompt. I will definitely use them on my next trip.
Jeffrey B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Had a missed connection on return trip from Europe to U.S. Filed claim and submitted receipts for hotel, meals, and taxi rides. John Hancock processed and reimburnsed all expenses in full, with ease, and promptly.
MICHAEL D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Shelley was wonderful!
Bari S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Shelly was wonderful!
Lawrence C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Thankfully we didn’t have to use this, but it was the peace of mind that we needed especially with all of the variables going on in our trip plan. I would agree that the application process was streamlined, and provided me the options I needed to get this secured. I would use again and would recommend to others.
Scott L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Minimal contact with the insurance company, they took my premium and emailed ID and policy. No claim filed.
William D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I felt the coverage was good and the price was reasonable. Thank goodness we did not have to file a claim but having the plan gave us comfort knowing that we were covered.
Thomas W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Did not have to use. At age 71 and on a cruise, one needs peace of mind. Hancock Silver plan is the way to go.
Marilynn J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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