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Travel Insurance Reviews Nationwide Essential

The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.

To learn more, see the Nationwide Essential trip insurance product page.

Customers who have tour rated the Nationwide Mutual Insurance Company Essential plan
4.60 out of 5
2,493
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
My cruise was shortened by 3 nights prior to sailing. I provided the documentation and the insurance company refunded the prorated amount.
I did not need to file a claim so cannot speak to that.
M Michelle B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Do have a concern - had a potential claim for delayed luggage (did not meet full criteria so was not covered), but when calling Nationwide at the number "For Filing a Claim" on the policy sent to me by InsuremyTrip (888-490-7606) the rep could find no record of my policy, and more concerning no record of me even though I have purchased more than one Nationwide policy through InsuremyTrip. The rep said she was with Trawick and that my policy # should be all numeric, but mine was alpha-numeric starting with "NWE." Because I have purchased other policies for future travel, I want to be sure that InsuremyTrip is passing along all the correct info to me and to Nationwide in the event I do have a claim on a future trip. Who can help resolve that as to why the Cust Svc # with Nationwide has no record of my policies? Thank you.
Kimberley M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    We thank you for your feedback. We hope you enjoyed your vacation.

    InsureMyTrip.com and Nationwide are actively looking into the reason why you were misdirected upon contacting claims to prevent it from happening to other customers. Thank you for bringing it to our attention.
    Sep 30,2021
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
The Essentials plan that we purchased covered all the things we thought were essential, and at a reasonable price. I have bought this insurance before, and will buy it again. Nationwide has good reviews, and is the insurance company that underwrites insurance on the cruise line that I use as well. I can only get the plan I like by going through InsureMyTrip, and I have had good experiences dealing with them. I was able to change my insurance several times, as I had to change my trip plans due to COVID. Overall, I recommend both InsureMyTrip and Nationwide.
Perry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Made the trip easy to know that i was covered incase of a emergency. Will probably use this company in the future
Sekennia R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
With all the problems with COVID-19 this company went the extra mile and showed me just how great their business really is. I will return business and let everyone I know to use this company.
denise w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Excellent plan with good coverage. Thank you.
Randall S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
They state on their website they are refunding for canceled trips without claims due to Covid. It is been 10 weeks and I have not received anything except excuses. I will not purchase from them again.
Jocelyn S. would not recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan
    Photo
    Thank you for your feedback.

    I am happy to see that Nationwide did refund your premium. Unfortunately, due to the pandemic and current climate of traveling this request did take much longer than usual.

    We hope you will reach out to us at InsureMyTrip for future travel insurance needs.
    Sep 21,2020
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
After looking at many travel insurance providers, we chose Nationwide. Unfortunately, my wife got sick and had to go to the medical center on the Carnival Breeze. We filed with our primary insurance and with Nationwide. My primary applied the entire amount to our deductible. Nationwide paid the entire amount. Yes you have to provide ALL the documents needed and it does take a while. Our cruise was in January and we got the check the 1st week of April. It took longer for my primary to process the claim. Once they received the necessary documents, Nationwide paid in about 15 or so days. We’re very happy with the process. Thank you Nationwide
Robert W. would recommend this plan to a friend or relative.
2 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Nationwide does not consider the quarantine of an entire country due COVID-19 a valid claim. W were half into our trip when Norway closed all borders to entry to prevent the spread of COVID-19. Now Nationwide wants proof I was denied entry. Do I need a picture of me trying to cross the border? Forget appealing the ruling unless you in a select 12 few states where you can appeal to the Insurance commission. In the other 38 states it seems Nationwide is judge and jury. I certainly do not understand the great reviews of this terrible coverage.
James L. would not recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
I waited until I submitted my claim on trip interruption part to see how it went. They came through and I received the amount claimed, after filing the proper information. I will also say I needed to contact them at least twice to make sure I understood what was needed for my claim and the agents I emailed and/called on phone were very helpful in aiding me to file properly. I appreciate all that was done, as I have never had to submit any claims on my many past trip coverages. Naturally I would recommend them after this proven positive experience.
Oh by the way, I needed to file this claim after I returned home around March 9-12 2020. Note that date - around the time the worldwide coved 19 just started to become an issue!!
So I was a bit stressed as I had returned home immediately after all this corona panademic began unfolding in the US.
NOTE: ALWAYS KEEP all records and receipts from the moment you plan an insure your trip until you arrive home, as you will need such records to submit along with your claim. Without proof you cannot expect reimbursement (obviously)
Ralph M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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