For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers who have tour rated the Nationwide Mutual Insurance Company Prime plan
4.52 out of 5
400
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Nationwide Mutual Insurance Prime
I needed to evacuate and leave for my trip early due to hurricane Florence . I tried to call and ask if there was any help. I was on hold an excessive period so I hung up (I needed to keep contacting the airline as well as prepare my house.) . The airline changed my flight and I had about 15 hrs notice that I needed to leave the next morning - 3 days early. As soon as I caught my breathe, I texted from the airport (before I left the country) and stated I was leaving 3 days early. I was told my policy would cover nothing for the next 3 days. Fortunately, I had no claims (as I never do) but it left a very bad taste in my mouth that there was no attempt to ease my anxiety. I will not use your company again
colleen c. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We appreciate your comments and can certainly understand your stress from dealing with storm preparations while preparing to travel. Upon reviewing our correspondence, we can see that you kept us updated on your situation while our representative answered your questions. However, we are sorry that we were unable to reduce your anxiety.

    Perhaps in the future you will consider giving both Nationwide and InsureMyTrip a second chance.
    Oct 07,2018
The trip included a
tour
Nationwide Mutual Insurance Prime
Didn't have to use the plan but it seemed like a fair price compared to other insurance policies. Hard to really evaluate useless you have a claim
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
The plan offered the coverage I needed at a reasonable price for peace of mind before and during our trip. The customer service team was very helpful and patient as I worked through the options.
Mary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
The plan was comprehensive and reasonably priced. Overall a good deal for peace of mind.
Christopher P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Thankfully I didn't need to use it!!!
Vera M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Our trip went pretty smoothly - one flight was cancelled but the airline could re-book us without significant change to schedule, so the insurance was not used. I was very pleasantly surprised to get a reminder email about our plan shortly before we left - Nationwide was engaged and proactive about our purchase - that was awesome. Gives me confidence in their customer service.
John W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
The best travel insurance plan is one that you don’t have to use! Trip went smoothly.
janet b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
We used this ins for when my son went to France in November. Fortunately we did not have to use it. In comparing other plans I liked the cost verses what was covered. I didn't realize my health ins wouldn't cover him in a foreign country so I opted for a plan that paid more in that area. Again, very fortunate not to have to use it. We have another child going to Italy in the spring and I will be using Nationwide again for his trip.
Aidan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Suggestion: Email JUST the contract # and emergency CBR tel # preferably within 5 days of trip start.
Then the customer can send it out, without all the paperwork, to their emergency contact(s).
Dorothy F. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
We had a trip and baggage delay on the return portion of our trip. Nancy handled our claim efficiently and effectively. It was paid in less than 30 days. However, a portion of our claim was not covered because the baggage delay only covered the outbound travel. Our delay occurred during a leg of our return flight. We flew from London to Dulles and were supposed to fly from Dulles to Home. Unfortunately, a problem occurred with air traffic control and our flight was cancelled until the next day. The airline would not give us access to our luggage. Read your coverage very carefully. I assumed baggage delay would have covered all parts of our trip.
mary s. would recommend this plan to a friend or relative.
5 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your travel and baggage were delayed during your trip home.

    Most policies will have baggage delay coverage on the outward journey only.

    We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. We know reading through many pages of an insurance policy can be daunting, so in the future, please call us at 800-487-4822 prior to purchasing a policy and we can assist you in selecting a policy that best suits your needs.
    Aug 10,2017
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.70)
  3. Berkshire Hathaway Travel Protection
    (4.65)
  4. Medjet
    (4.64)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)