Travel Insurance Reviews WorldTrips Atlas International
The WorldTrips Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $2,000,000 medical coverage.
To learn more, see the WorldTrips Atlas International product page.
WorldTrips
Atlas International
DON'T BUY THEIR POLICY!! This is the worst experience we've ever had filing claim. They never reply. You called them, they will have you to call back in 7 to 10 days, again and again.... They successfully wore us out, eventually. We gave up.
Henry M. would not
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
WorldTrips
Atlas International
Relatively easy to sign up online, and seemed to promise adequate coverage. Rather expensive, however, especially considering the brief timeframe covered and the trip costs involved. Extrapolated to an annual rate, this coverage would have cost about $3,000. Would counsel anyone considering this coverage to shop carefully to see if they can find similar coverage for less. I did not have to use the policy - so no idea of how well they honor their promises.
stephen m. would not
recommend this plan to a friend or relative.
WorldTrips
Atlas International
I was pleased with the initial cost, but because of my grandsons illness, I needed to extend my dates, but instead of extending the date, I had to get a new policy. So it ended up being more expensive than I believe it should have been. Otherwise, you offer a good product with good coverage at a good price. I was grateful I was at least allowed to get additional coverage to extend my stay.
Diane C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
WorldTrips
Atlas International
Since we luckily did not have to use the insurance was very happy with the price. Would not of know if it was good until we actually needed it to see what they would cover.
Charlene C. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas International
I appreciated the help from the staff and that they even called to follow through on my questions on Sunday.
nan b. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
No problems recovering the money for my claim!
Kenneth P. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
WorldTrips
Atlas International
Well executed website made comparison easy while providing review ofdetails of the certificate
Myra B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas International
have used insure my trip for several trips securing medical coverage and extraction . good insurance coverage and effective
Although we have not needed to use their services we've had family members who got stranded for a weekend, obviously unexpected medical events) and died in hospitals overseas and we know to get this coverage.
Although we have not needed to use their services we've had family members who got stranded for a weekend, obviously unexpected medical events) and died in hospitals overseas and we know to get this coverage.
Sheryl R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
WorldTrips
Atlas International
I did not need to use the insurance so it is difficult to rate it
Janet B. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
This is the insurance you wouldn't want to get if you are traveling/backpacking overseas. I had to submit my insurance claim forms 3 times through their various customer portal(s) I was given at the time by different customer service reps. They said they hadn't received the forms every time I checked in and I resubmitted and waited till I contacted again. They asked me to wait 30 days at the end of each call, which ended up waiting for 3 months while they were not processing anything. Since I am traveling overseas (hence the travel insurance) I also submitted a wire transfer form so I didn't get paid via check.
Of course when I reached out again, they said they did not receive my wire transfer form and they mailed a check. Several chats and almost 3 months later I got two wire transfers with the help of Insuremytrip rep.
As far as I understood, they were going through a change in their electronic system therefore their service portal was useless. I needed to repeat myself again and again to a new rep in the middle of my travels in Asia.
I would not recommend this insurance to travelers. There are much modern and efficient insurance companies out there.
Of course when I reached out again, they said they did not receive my wire transfer form and they mailed a check. Several chats and almost 3 months later I got two wire transfers with the help of Insuremytrip rep.
As far as I understood, they were going through a change in their electronic system therefore their service portal was useless. I needed to repeat myself again and again to a new rep in the middle of my travels in Asia.
I would not recommend this insurance to travelers. There are much modern and efficient insurance companies out there.
Asli L. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Kyle
Thank you for providing feedback on this policy.
We are sorry to hear that you experienced difficulties in filing a claim while traveling. We are happy to see that you allowed one of our Claims Advocates to assist you in your claim, which was paid. We have escalated your experience to HCC for further review.
Please feel free to contact us if you have any questions or concerns. Our licensed representatives are available 7 days a week and can be reached at 1-800-487-4722.Nov 10,2017
Upon receiving your comments, we did assign an "Anytime Advocate" who was able to assist you with the claim. Unfortunately, the 244 USD medical bill was under the 250 USD deductible, so you did not receive any reimbursement.
As you indicated, "I understand we won't get any money back. Only wish they can handle it better. It's the worse experience we've ever had with any insurance company."
Once again, we apologize. In the future, you may wish to call us for assistance in quoting and selecting a policy. InsureMyTrip is available weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM.