Travel Insurance Reviews for John Hancock Insurance Agency, Inc. Bronze


The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers rate the John Hancock Insurance Agency, Inc. Bronze plan
(4.58 out of 5)
based on 255 ratings and reviews.
97% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
John Hancock Bronze
Thankfully, we had no need to use the plan. Trip went smoothly and without incident.
Janet S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
My passport had a problem, and I didn't know until I got to the airport. The plan did not allow me to receive a refund for my trip unless it was cancelled 2 days prior. This kind of thing is the exact reason I needed coverage. What if I got the flu a day before departure? What if I got in a car accident on my way to the airport? What if I had a family member die the day of the trip? What if I got stuck in traffic and missed my flight? These are all things that would happen within 2 days of the trip. It is ridiculous that I paid $50 and did not receive ANY of the coverage that I really needed. I should be able to get a refund up to take-off.
Kaitlyn S. would not recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry that you experienced a difficult time while filing your claim. Trip Cancellation will allow you to cancel your trip up to the time of departure if you cancel for one of the listed covered reasons in your policy (unforeseen illness, accidental injury or death, etc,).

    In the future, please consider calling us prior to purchase so that we can review the plan benefits with you.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Apr 23,2016
The trip included a
John Hancock Bronze
Luckily I did not have to use the plan but I feel good knowing we have it. The prices for your plans are always better than the plans the travel companies use.
Lori M. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
Didn't need it.
Verdell W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Bronze
I compared a lot of plans and I found the John Hancock Insurance Agency Bronze plan was the most value for the amount paid.
Marisa C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
Did not submit a claim. Peace of mind has much value.
Carl K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
Shall need you again for a cruise. Please keep in touch...
Joseph P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
Fortunately, I did not have to file a claim. So I cannot speak as to how effective the claim process was. However it was very easy to get this insurance.
Gabriel K. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
Turns out that the extra coverage for car rental was not helpful when renting a car in Spain. The rental company offered a comprehensive coverage that was more robust at a similar cost.
Philip W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
Thankfully, our trip was uneventful and we had no claim.
Judy V. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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