Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
John Hancock
Silver
Never had a claim so don't know how good the policy is . Looked good on paper.
Scott Z. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas Journey Economy
We bought the Atlas Journey Economy plan never imagining the worst-- a serious accident in small city Sicily resulting in a 5 week hospital stay, transfer by ground and air ambulance, surgery (in a public hospital in Sicily, not recommended!) The company that Atlas uses to facilitate care, OnCall International, did some things well and some things VERY poorly. Their coordination of care depends heavily on the care provider (doctor) being willing to communicate with their medical team, resulting in delays of (what I perceived as) timely and appropriate transfers for medical care, and return home. That being said, they were always available to me by phone, quickly authorized care where covered and appropriate. Their staff on the whole was supportive and helpful.
I recognize our case was quite complicated by the horrible attitude and lack of cooperation by the care providers in Sicily (noted to me by the families of other patients and local people as well, and validated by the doctors in Rome who, despite repeated attempts by OnCall International NEVER provided a detailed care summary to the doctors in Rome who assumed treatment, or to me). I believe that OnCall did try their best, but their "local affiliates" in both Sicily and Rome were less effective than I would have liked in getting things done in a timely manner to get my husband out of Sicily and to Rome.
Otherwise I think the company did an excellent job of getting care for my husband against the backdrop of a really difficult situation.
I am currently in the process of submitting the non-medical (trip interruption) portion of the claim so can't yet comment on the brokers used by the company for that. I will say that the WorldTrips agent was very helpful in pointing me in the right direction regarding contact numbers, forms needed and the like.
I wouldn't hesitate to use this company again-- although given what we have cost them they might not be happy to insure us again!
I recognize our case was quite complicated by the horrible attitude and lack of cooperation by the care providers in Sicily (noted to me by the families of other patients and local people as well, and validated by the doctors in Rome who, despite repeated attempts by OnCall International NEVER provided a detailed care summary to the doctors in Rome who assumed treatment, or to me). I believe that OnCall did try their best, but their "local affiliates" in both Sicily and Rome were less effective than I would have liked in getting things done in a timely manner to get my husband out of Sicily and to Rome.
Otherwise I think the company did an excellent job of getting care for my husband against the backdrop of a really difficult situation.
I am currently in the process of submitting the non-medical (trip interruption) portion of the claim so can't yet comment on the brokers used by the company for that. I will say that the WorldTrips agent was very helpful in pointing me in the right direction regarding contact numbers, forms needed and the like.
I wouldn't hesitate to use this company again-- although given what we have cost them they might not be happy to insure us again!
Nancy C. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
Previous companies had included luggage tracking ID cards in case of missing luggage which made me feel more secure. John Hancock did not. Because I did not file a claim I don’t know how well they provide service to customers. I basically had no contact with them. Next trip I will go back to my previously used company.
Andrea A. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
My wife goes home each year to Japan. Medicare stops on overseas trips, so this covers her in the event of an accident in Japan. We have, thankfully, never needed it, but it is there in case we do. It is, as the name implies, "insurance.'
Chieko C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
Didn't need it buy it felt good to have it. I like all the communications they sent us in case we needed it. It was very easy to get the coverage.
Joel G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
International Medical Group
iTravelInsured LX
Paid $1900+ for am IMG plan and filed a $375 claim for a "no-show" hotel due to airline cancelling flight from JFK to Rome and an 18 hour departure delay. IMG declined claimed because it was a "no show pilot" and not another covered reason. Spoke to IMT and they are trying to advocate for me and I have also appealed to IMG who said they will try to get back to me in a month. My claim is 18% of the premium! Also recommended IMT to good friends for a month-long overseas trip in July that also experienced cancelations and IMG refused payment of some clothing items bought because they could only provide AMEX proof and not the original receipts. It appears IMG is in the CUSTOMER NO SERVICE BUSINESS and is reflecting badly on IMT. Your reps have always been outstanding, but this is out of their hands.
Stuart S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Courtney BairdInternational Medical Group
We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.Dec 08,2023
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
I am thankful that I did not have to file a claim for this trip as I am not sure that my reason for terminating part of my trip would have been accepted by the company. I would not have traveled without a policy in place and I am glad that this policy met every possible contingency. I was not a fan of the premium price. It felt a little expensive to me.
Terri C. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard® Essential
I have already purchased a plan for my next trip!
Patricia Z. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
I did not have to use it but felt secure that I had it.
Shaun D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
I purchased a policy through Insure My Trip with Nationwide Mutual for cruise and flight coverage. I had to file a claim in September due to the fact that my cruise was canceled by the supplier due to staffing and supply chain issues as this was a brand new ship.
I contacted them to inform them that the cruise line had canceled my cruise and I needed to know the steps to take to file a claim. I was instructed to provide the cancellation letter from the cruise line plus provide the flight information. I informed them that I had not canceled the flight yet because I wasn’t sure if I was supposed to and I was told to do so and send over all of the information to the claims department. I waited patiently for several only to be told that there was a submission error so resubmitted everything for a second time, the first week of October.
On Oct. 20, 2023, my claim was denied stating that the reason for cancellation was not covered. How is that possible when the cruise line canceled my cruise. I resubmitted an appeal the same day only to now be told, on Nov. 7th that my claim is still denied even though I submitted everything and didn’t cancel my trip due to my own personal reasons. They claim that I’m not entitled for compensation. I only filed a claim for the flight and yet I can’t get reimbursed even though the claims department told me to cancel the flight.
I feel as though this is a trick to keep them from paying on claims. I’ve reported them to the insurance board of my state because this isn’t fair. I don’t recommend this insurance company at all.
I contacted them to inform them that the cruise line had canceled my cruise and I needed to know the steps to take to file a claim. I was instructed to provide the cancellation letter from the cruise line plus provide the flight information. I informed them that I had not canceled the flight yet because I wasn’t sure if I was supposed to and I was told to do so and send over all of the information to the claims department. I waited patiently for several only to be told that there was a submission error so resubmitted everything for a second time, the first week of October.
On Oct. 20, 2023, my claim was denied stating that the reason for cancellation was not covered. How is that possible when the cruise line canceled my cruise. I resubmitted an appeal the same day only to now be told, on Nov. 7th that my claim is still denied even though I submitted everything and didn’t cancel my trip due to my own personal reasons. They claim that I’m not entitled for compensation. I only filed a claim for the flight and yet I can’t get reimbursed even though the claims department told me to cancel the flight.
I feel as though this is a trick to keep them from paying on claims. I’ve reported them to the insurance board of my state because this isn’t fair. I don’t recommend this insurance company at all.
Lashondra M. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful