Travel Insurance Reviews AIG Travel Travel Guard Basic
The Travel Guard Basic plan is the most economical of the four comprehensive trip cost protection plans offered by AIG Travel and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Accidental Death (Flight) and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.
To learn more, see the AIG Travel Travel Guard Basic product page.
AIG Travel
Travel Guard Basic
"Peace of Mind" has No Price, and this is what your insurance provides, beside the product (coverage in case you need it),
therefore, your company makes Vacations More Enjoyable. Thank-you AIG!!!!
therefore, your company makes Vacations More Enjoyable. Thank-you AIG!!!!
Mirta M. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
Happily, we didn't need the coverage this time, but the peace of mind was worth it.
Mark G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Since I did not use the plan it is difficult to judge the quality of the coverage and speed of recovery. I had a great trip, but I thought the plan was expensive.
Sheila M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Not much to review. ... didn't have to use it. The price was good for the benefits received.
Donald F. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
Highly recommend purchasing this plan to protect your trip investment against loss due to unexpected events. For me my deposit was not refundable and since my spouse and other family members have some heath issues I had piece of mind knowing I would not lose my large deposit.
Edward B. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
Since i don´t have to use it, i really have no idea. Only the cost, reasonably for the coverage i select
Luigi R. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
What was considered a legitimate claim for inability to make the trip was denied.
Suellen E. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
AIG Travel
Travel Guard Basic
It is good when you do not need to use it.
Edwin F. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
I took a 10-day walking trek in Iceland. While I normally don't insure myself--I've walked mountains for 20+ years, our vendor recommended it so I did. No injuries for the 30 of us. Peace of mind, however, in case something did.
Donna C. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Basic
Claim was very slow, seen by 3 reviewers. Poor communication with me. I never received an adequate explanation. I sent documents and they always wanted more. I will never use AIG Travel Guard again. I urge you not to offer their services.
GRANT C. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
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Zac
Thank you for your feedback on the policy. AIG Travel has issued the following reply:
"Thanks for reaching out. As shared on our phone call last week, we apologize for the lack of communication from our Claims Department. This is not our normal service standard and we are deeply sorry for the frustration that this has caused you. If you have any outstanding questions or concerns, please don’t hesitate to reach out anytime at 1.800.826.1300."Sep 01,2016
"When reading the description of coverage of the policy purchased, the reason that was claimed is a general exclusion. We are sorry that this response is not more favorable towards you. If you have any questions or concerns, we are here 24/7 at 1.800.826.1300."