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Travel Insurance Reviews AIG Travel Travel Guard Gold

The AIG Travel Travel Guard Gold plan offers mid-level coverage and more options than Travel Guard Basic and Travel Guard Silver, allowing you to customize the plan to best fit your needs. In addition to Trip Cancellation, this plan offers Cancel for Any Reason coverage and a Pre-Existing Conditions Waiver. Children age 17 and under are free when there is at least one covered adult on the plan.

To learn more, see the AIG Travel Travel Guard Gold product page.

Customers rated the AIG Travel Travel Guard Gold plan
4.58 out of 5
1,649
ratings and reviews
97%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Gold
Very slow to process my small claim.
Randall B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
thankfully did not need to make a claim, but felt good that I had the insurance. I feel the coverage is offered at a fair price.
Linda W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
i should have spent another $200+ and got the platinum-plated "cancel for any reason" insurance.
David G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. AIG Travel has issued the following reply:
    "Thank you for sharing your concern. We invite you to contact our Claims Department to file a claim for review. You can reach them at 1.800.826.1300 if you would like to discuss further."
    Oct 27,2016
The trip included a
cruise
AIG Travel Travel Guard Gold
Your condition of having to purchase insurance, for full/all coverages offered, within a few days of booking is unreasonable. I book cruises 1-2 years in advance, so this is not convenient. Many times the cruise line changes the dates of the cruise, sometimes more than once, so this creates extra work for me. I wish you would pick a more reasonable time frame, like 120 days.
Hollis D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Cruise ship did not go to Bermuda because of Hurricane Nicole but couldn't file a claim because of that. Otherwise, we had the peace of mind of having the travel insurance and were fortunate enough that there was no need to use it.
John U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
Since my kids were born and we started to travel with them, I always buy insurance now, just in case. And we travel a lot, never got to file a claim, until our last trip, where my son got sick and required some treatment while we were abroad. I collected all papers and filed a claim online, the process was easy. The only drawback was complete lack of response. The status online was showing "the claim is under review", and the status has not changed for 2-3 weeks, then I started emailing them online asking to give any update or at least give some estimation on how long it might take. No answer. Then I called them, and very polite agent told me they will expedite my request. The very next day I got the call that my claim was approved and they have mailed the check. I got the check within 5 days. So, I am satisfied that my claim got approved and paid off. The only drawback was the lack of communication and updates on the progress.
Julie N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Gold
I had complete peace of mind.
Sharon R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Process of purchase was very easy. No problem arised but I felt protected. Thank you.
Irina R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
While I did not need it, I consider it money well spent for the peace of mind knowing had I needed the coverage for any aspect of my trip, I had a good plan with a well-known company.
Christopher T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I was in Europe and ended up in a German hospital. My tour was cut short and we flew back to London to catch a flight to the US. AIG was in touch with my daughter the whole time. They paid for our expenses without question with the receipts
I sent in.
Nancy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
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