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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

To learn more, see the AXA Assistance USA Gold product page.

Customers rated the AXA Assistance USA Gold plan
4.50 out of 5
2,093
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Gold
A quality plan, quality company. I know their reputation very well. I'll purchase no other trip insurance from now on. They say that "The proof of the pudding is in the tasting" and AXA came through quickly and fairly, from beginning to end!
Jule K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I am very happy I found this plan. I talked with both insuremytrip and AXA to make sure it met my needs. Both were extremely helpful on the phone. I had very particular insurance needs that this plan met. I am using them again for my next trip. The price was extremely reasonable in comparison to other companies.
Ava G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
The plan was purchased because it fulfilled our needs at a reasonable price. However, you do not know the value of a plan unless you have to use it, which I hope never happens.
Irwin J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I have no idea if this was good or bad, as I did not have to use it, fortunately.
Harlan L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
The price and coverage seems competitive. Fortunately, I did not need to file a claim, so I don't know how well the plan would work when needed.
Marion H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I was glad to have coverage just in case I needed it.
Bella P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Easy to book. Fortunately, I did not need to file a claim.
Jacqueline R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
The plan is reasonably priced but has lots of exclusions that need to be read over carefully in the contract. All travel insurance has exclusions, so you need to know what you are covered for and what you are not covered for. We were unable to file a claim for a stolen cellphone. It is not covered along with lots of other personal items. I would purchase this plan again, though, since it covers quite a few major issues we were concerned about while traveling abroad.
Marlene M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We believe that this review is extremely valuable to fellow customers. It is essential that customers read the terms and conditions of the policy prior to and immediately after purchase. If you are purchasing online, we encourage you to read the description of coverage we provide provide for each plan. Please call us at 800-487-4722 so that our representatives can go over the covered items and exclusions with you. We want customers to have their needs covered and to understand what events and items the plans will not provide coverage for.
    Aug 08,2015
The trip included a
cruise
AXA Assistance USA Gold
The plan seemed to cover all my concerns and the price was comparable to other insurance plans; however, there are many exclusions in the policy that a prospective purchaser needs to read carefully. For instance, my cellphone was stolen in Germany, and when I called to make a claim, I was told cellphones are excluded from coverage, as are many other personal items. Read the exceptions and exclusions in any policy that you purchase.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We believe that this review is extremely valuable to fellow customers. It is essential that customers read the terms and conditions of the policy prior to and immediately after purchase. If you are purchasing online, we encourage you to read the description of coverage we provide provide for each plan. Please call us at 800-487-4722 so that our representatives can go over the covered items and exclusions with you. We want customers to have their needs covered and to understand what events and items the plans will not provide coverage for.
    Aug 08,2015
The trip included a
cruise
AXA Assistance USA Gold
We had no problems, and we didn't need to file a claim.
Patsy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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