The Worldwide Trip Protector from Crum & Forster - Travel Insured International is a comprehensive trip cost protection plan. Coverages offered include Trip Cancellation and Interruption, Trip Delay, Missed Connection, Itinerary Change, Cancel for Any Reason, and Pre-Existing Conditions Waiver.
To learn more, see the Crum & Forster - Travel Insured International Worldwide Trip Protector product page.
When you purchased your Worldwide Trip Protector plan back on 08/28/2018, Crum and Forster Travel Insured did offer you a 14 Day Review Period:
"FOURTEEN DAY LOOK: If You are not satisfied for any reason, You may cancel insurance under this Policy by giving the Company or the agent written notice within the first to occur of the following: (a) 14 days from the Effective Date of Your Insurance; or (b) Your Scheduled Departure Date. If You do this, the Company will refund Your premium paid provided no Insured has filed a claim under this Policy."
Since you apparently canceled this trip back on 01/22/2019, you were well outside the 14 Day Review Period, so there would be no refund of premium. However, we did transfer you to the Crum and Forster Travel Insured's claims department in the event that you wished to file a claim.
If you have additional questions, please call us at 800-487-4722 and we will be happy to assist you.