Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
Generali Global Assistance
Standard
Worth the protection.
Keith C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
I luckily did not need to use this, but it is definitely a good policy for the money.
Zechariah S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
We were not able to review the plan within the free 10-day window and would have cancelled policy if we did. The exclusion clause included "pandemic" which we are still experiencing. We were lucky that there were no trip cancellations, interruptions, or delays due to restrictions or COVID surge. Other travel insurance company have a much better cancellation policy.
Yvet K. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I just thought it was a little pricy otherwise did meet my expectation.
Corretia W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We bought this plan mainly because they offer emergency and travel assistance. We had problems with our air carrier on the way back. I called the services, explained the problem and got assurances that they would call/email us back to provide help. We have never heard from them again. Years ago, we had been in the same situation and experienced great help from another insurance company. NOT this time. Will never use them again.
Larisa B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Sally
Thank you for your Review. The following is a response from Generali.
"We're sorry to hear about your negative experience and apologize for not meeting your expectations. We were able to locate your plan, but unfortunately, there are no records of a call or email coming in to our offices. Please reach out to us at (800) 541-3522 or via email at [email protected] as we'd like to be able to review your situation with you. We hope to hear from you soon."Jan 18,2022
Generali Global Assistance
Standard
I am happy to say I had no need to file a claim, but I have used Insure My Trip and Generali policies often and have been very pleased with the experience. Will surely continue to use their services in the future.
MARILYN H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Pleased at how reasonable the cost was to feel at ease while on recent cruise.
Helen P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I will never use them again!. We purchased insurance for a trip that ended up being cancelled because of Covid so we decided to transfer the insurance to a trip to Greece we had planned forAug. 2021. Doing that, increased our premium even though the cost of the Greece trip was less. In August the cruise line cancelled the cruise. We decided to transfer it to another trip we have planned and the price of that trip was not more than Greece and now because the trip is not until Dec. 2022, they want an increase of $200. This is really outrageous, badicallyrobery and unacceptable. They have the funds from the premium we originally paid in 2020 paid that they can be using. As previously mentioned, I will never, ever use this company again.
Marleen B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Megan B.
Dear Valued Customer,
Thank you for your feedback. We are sorry to learn that you were unable to travel. Please see the response below provided by Generali:
"We're sorry that we didn't meet your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Please reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns."Dec 23,2021
The trip included a
cruise
tour
Generali Global Assistance
Standard
The team at Generali were very responsive when I needed to get a covid letter. Thank you.
Katherine M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Generali paid for all the expenses from our trip interruption.
Paul P. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Thank you for your feedback. We hope you enjoyed your vacation.
Many of the travel insurance providers are covering Covid-19 as any other unforeseen illness, if you are to contract the virus and the plan's definition of Sickness is met. Coverages can include trip cancellation, if it occurs during your trip, as well as trip interruption, trip delay, medical and medical evacuation if it is contracted while on the trip.
However, any sort of travel bans, government shutdowns, or fear of traveling due to Covid-19 would require the "Cancel For Any Reason" protection.
If you have any additional questions or concerns, please do not hesitate to contact our team of licensed representatives at 800-487-4722 or by email at [email protected].